Front Office Supervisor

Balanced roster with a mix of days and evening
- Close to public transport - Civic/CBD
- Numerous properties within group allowing for career development

This opportunity could be a game changer in your career Joining a group with further growth in the luxury space on the horizon. This premium 5* hotel has high expectations, is customer focused, with a great company culture.

Front Office Supervisor will be responsible for managing a team of Front Office

employees to ensure they have completed their daily tasks, in a timely manner and are delivering on the properties guest experience expectations.

Your job duties are critical in the effective supervision of the Hotel.

Leadership, problem-solving, and decisiveness are critical for success in this role.

As a Supervisor, the position involves training staff, implementing new initiatives and developing/updating standard operational procedures (SOP).

At this prestigious site, client satisfaction is the number one priority so it goes without saying that your polished presentation, mature mind and ability to build relationships effectively & respectfully will see you do well.

**To be successful in this role:

- **
- Relevant experience in a 5* property, luxury lodges, premium environment.
- Excellent organisational skills
- Experience with of Hotel PMS, Opera
- Strong knowledge of MS Office and Excel
- Lead and motivate a team to achieve targets
- Immaculate presentation
- Interpersonal and communication skills second to none
- High attention to detail
- Strong financial and business acumen

This centrally located venue is a truly beautiful environment to work within. If you have the relevant experience and the desire to join a company that always looks to exceed expectations, this could be the role you have been waiting for

On offer is an attractive salary package of