Ground Handler

**Requisition ID: R10155062**:

- ** Category**: Non-CJCS
- **Location**: Fairbairn, Australian Capital Territory, Australia | Australia Australian Capital Territory, Australian Capital Territory, Australia | New South Wales, New South Wales, Australia | Australia Queensland, Queensland, Australia
- **Clearance Type**: Secret (NV1)
- **Telecommute**: No
- Teleworking not available for this position
- **Travel Required**: Yes, 50% of the Time
- **Relocation Assistance**: Relocation assistance may be available
- **Positions Available**: 1

We’re building a reputation as the place to be in Defence. With strong local management, sound investment and a fresh approach, we’re on an exciting trajectory and building unique capability. Leveraging the kind of leading-edge US capabilities and technology most can only imagine our close-knit 800-strong team is busy delivering World-leading innovative and sustainable solutions to safeguard Australia’s future. Together we’re growing a business where everyone contributes, and everyone matters.

Since 2001, Northrop Grumman has delivered Through-Life Support to the Royal Australian Air Force’s 34 Squadron located at RAAF Fairbairn in Canberra. The high-performing Northrop Grumman SPA (Special Purpose Aircraft) team is comprised of approximately 50 staff who provide all levels of maintenance, training and logistics support to the fleet of two Boeing BBJ’s and three Dassault Falcon 7X’s Business Jets.

**Your Role**

As an Aircraft Ground Handler within our prestigious SPA program, you will play a crucial role in ensuring the highest standards of cleanliness and maintenance for our aircraft. Your responsibilities include thorough interior and exterior cleaning after each flight, comprehensive monthly exterior maintenance tasks such as polishing wings, leading edges, and engine intakes, and executing a full aircraft polish every six months. In addition, you will perform essential flight line duties, including servicing and replenishing toilets and potable water, as well as efficient ground handling tasks like towing and managing ground support equipment.

Your role also involves diligent recording and monitoring of all detailing activities. Maintaining accurate and compliant documentation in the Shift Handover log is essential. You will be responsible for ensuring the availability of cleaning agents and the safe, proficient use of Ground Support Equipment (GSE) according to approved procedures and training. Promptly reporting any issues with GSE to the Manager is vital to uphold our high service standards. You will also play a part in developing detailed cleaning and ground handling procedures under the guidance of the Duty LAME, MOC, Operations Manager, and SPA 145 Responsible Manager.

**About You**

You are someone with a keen eye for detail and a strong work ethic, ready to be a part of a team that takes pride in delivering exceptional service. Your background, whether seasoned in the field or new to the industry, is less important than your proactive nature and dedication to excellence. Eager to learn and adhere to SPA Work Instructions and approved procedures, you aim to ensure high-quality service in every task you undertake.

A commitment to safety and professionalism defines your approach to work. You adhere to all occupational health and safety responsibilities and actively maintain a safe working environment, complying with all NGA policies and procedures. You’re not just focused on the tasks at hand but are also proactive in identifying and suggesting improvements to enhance customer satisfaction and operational efficiency. Strict adherence to safety practices, including seeking medical attention when necessary, ensures your well-being and that of others. Joining NGA, you become a part of a dynamic team that values safety, professionalism, and a continuous drive for excellence.

**SPA EBA Pay Rates**:
In addition to the opportunity to receive training on two highly sought-after aircraft, our SPA EBA (Special Purpose Aircraft Enterprise Bargaining Agreement) boasts highly competitive rates.

**What we Offer**:
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
- Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
- Options for flexible & hybrid work including 9 day fortnight
- Purchased annual leave
- Salary packaging including novated car leases
- Generous paid parental leave
- Volunteer Leave
- Health & Wellbeing program
- Employee Assistance Program

**Everyone Matters**:
As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining yo