Servicenow Tech Lead

1 week ago

Sydney, Australia Resource Corner IT Consulting service Full time

ServiceNow Dev JD
- ITSM
- ITOM (Discovery and CMDB CSDM model)
- Performance Analytics and Reporting
- Software Asset management
- GRC/IRM/TPRM/BCM
- SecOps (Security Incident and Vulnerability Management)
- Third Party B2B Integrations using REST and SOAP APIs
- MID Server Setup and Administration
- Service Graph Connectors for MS Intune and AWS Discovery
- AWS Event based discovery
- Platform upgrade and clone administration
- ServiceNow Mobile Applications
- Optimized ServiceNow implementation by analyzing business processes and recommending system enhancements.
- Managed complex integrations between ServiceNow and third-party systems to improve data flow and automation capabilities.
- Provided ongoing support for implemented solutions, addressing issues promptly to maintain optimal system performance.
- Led cross-functional teams in the execution of strategic initiatives related to ServiceNow adoption across the organization.
- Assisted clients in defining clear project requirements, translating them into actionable plans for successful solution deployment.
- Contributed to process improvement efforts, identifying areas for optimization within existing service management procedures.
- Collaborated closely with stakeholders at all organizational levels to understand their needs and tailor solutions accordingly within the ServiceNow platform.

**Job Types**: Permanent, Subcontract

Pay: $140,000.00 - $160,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

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