Customer Experience Expert
4 days ago
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.
Our Ipswich Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running
- Perm Part Time role
- **Days**:Monday - Friday
- **Hours**:10.00am - 2.00pm (Hours may vary depending on bookings, so must be flexible to change)
- May be required to work some Saturdays
- $33.11ph + Super
**About the Role**:
- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Issue invoices and raise job authorities as required
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries
**About You**:
- Professional communication and presentation skills
- Excellent and clear verbal and written communication skills
- **MUST**have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills
**Benefits**:
- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition programs
**Must have Full Australian Workrights**At **O'Brien®**, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of **Belron**®**, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
-
Customer Experience Expert
3 days ago
Ipswich, South Dakota, Australia AMETEK O'Brien Full time $48,000 - $72,000 per yearAre you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.--Our Customer Service and Administration...
-
Customer Experience Coordinator
3 days ago
Ipswich, Australia Ipswich City Council Full time**About the role** Our Customer Experience Coordinator leads a dedicated Customer Experience team which strives to develop, implement and continuously improve Council’s customer experience strategies and methodologies. Your main focus will be playing a lead role in delivering customer experience improvement initiatives and projects. Some of your key...
-
North Ipswich, Australia Beacon Lighting Full time**Utilise your sales skills and passion for interior design to light up our customers' lives!** - ** Permanent part time customer service and sales role available at our Ipswich store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, performance based profit share incentives, generous team member discounts...
-
Customer Consultant
2 days ago
Ipswich, Australia Bendigo and Adelaide Bank Full timeCustomer Consultant **Your new role with Bendigo Bank is just a few clicks away.** Position description: PD - Customer Consultant (14.07.22) (1).pdf **About the role** As a Customer Consultant you'll get to: - Listen to and understand our customers' needs and present solutions and identifying opportunities for growth and follow-up until enquiry is fully...
-
Customer Consultant
3 days ago
Ipswich, Australia Bendigo & Adelaide Bank Full time**Your new role with Bendigo Bank is just a few clicks away.** Position description: PD - Customer Consultant (14.07.22) (1).pdf **About the role** As a Customer Consultant you’ll get to: - Listen to and understand our customers’ needs and present solutions and identifying opportunities for growth and follow-up until enquiry is fully closed - Make...
-
Customer Service Team Members
2 days ago
West Ipswich, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Sales Consultant
3 days ago
Ipswich, Australia Medibank Full time**What’s the story?** We are looking for a part-time permanent Customer Sales Consultant to join the team in our Ipswich Kiosk. In this role, you will deliver better health to our customers and to Australia through our provision of health services, our health system advocacy, and our work in the community. We have been developing new ways of working to...
-
Customer Services Supervisor
2 days ago
Ipswich, Australia CSG Talent Full timeThis role requires you to lead and mentor as well as be responsible for coordinating a small team of Customer Service Officers to ensure the team achieves agreed sales targets and business goals. Most importantly, you will play a crucial role in developing and maintaining customer relations through training and development in the complete customer solutions...
-
Customer Service Assistant
2 days ago
Ipswich, Australia Target Australia Pty Ltd Full time**Who are We?**: **Delighting customers every day. That’s Target.** **Customer Service Assistant** - Australia-wide - In-store Making kids smile, mums happy and family life just that little bit easier. That’s Target. Company-wide, we’re searching for fun, enthusiastic and engaging team members to help us deliver delightful experiences in-store. Love...
-
Assistant Store Manager
5 days ago
Ipswich, Australia Beacon Lighting Full time**Permanent full-time retail management role available at our Ipswich store**: - ** Great work-life balance with every second weekend off**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, bonus incentives, generous team discounts and Birthday Leave!**: - ** Questions? Please contact Kaity on 0437 089...