Our client is a leading food safety technology supplier to the retail, hospitality and medical sectors and is now seeking a well-organised and proficient field technician with proficiency in IT to service a growing client base. Their product provides Internet-enabled hardware and cloud-based software that work together to give full control of food safety - covering temperature and cleanliness of the environment.

This is great opportunity to take your installation and electrical expertise to the next level with a state-of-the art product. The impact of COVID has increased demand for this food safety monitoring technology providing opportunity for career growth within the business.

**Benefits**
- Competitive salary package including vehicle, laptop, phone, tools and uniform
- Induction and training program
- Supervision and Mentoring
- Generous travel allowances
- Work with a friendly, committed team

**Your Role**

Reporting directly to the Field Resources Manager, this varied role requires travel within VIC and interstate to ensure excellent installation and commissioning of the company’s products. You will be on the road most days liaising with contract workers who will support the roll out of equipment to a large customer base. Supported by a friendly team you will maintain close contact through weekly meetings and daily contact with support staff.

**Your duties and responsibilities will include**:

- Installation and commissioning of the company products within time allowances to a high standard
- Carry out all work safely in accordance with customer and company health and safety requirements
- Identify and report on software and product defects
- Accurately report of site visits, time spent, and work undertaken are required to be maintained
- Maintain a close working relationship with the Customer Technical Support Coordinator to ensure effective client communications
- Attendance at site project meetings for new installations as required
- Identify opportunities for customer upgrades and follow-on sales
- Ensure vehicle stock levels are maintained for effective and timely delivery of services on site

**To be successful in this role you will possess the following**:
*
- A proven 2 years+ track record in a field technician role
- You will have an electrical/electronics background
- Proven track record in an installation and commissioning environment - CCTV/Alarms/Electrical would be great experience
- A high level of customer focus and relationship-building skills
- The ability to communicate technical issues in a clear and friendly manner to both internal and external stakeholders
- Excellent technical support / problem-solving skills
- A strong focus on quality and accuracy
- First class time management skills
- Ability to work autonomously and perform under pressure

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Travel reimbursement

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application Question(s):

- Proven record of problem-solving on site
- What is your annual base salary expectation?

**Experience**:

- Field Technican Installation: 2 years (preferred)

Licence/Certification:

- Driving License (preferred)
- Electrical Licence (preferred)

Willingness to travel:

- 50% (preferred)