V - Thrift Shop Assistant

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

The Retail Assistant role at Harvey Thrift Shop provides support in raising much needed funds to enable The Salvation Army (TSA) to serve the needs of the local community, whilst providing an environment where customers and volunteers feel welcome, are treated with the dignity and respect as reflected in the values and mission of TSA. As a member of the store’s friendly and dedicated team of volunteers, the Retail Assistant duties will include: delivering quality customer service, sorting donated goods, pricing, and maintaining the general appearance and upkeep of the store.

The Salvation Army (TSA) Thrift/Family Stores are vibrant places where great things happen: generous people donate amazing items, customers enjoy an ever-changing selection of goods, volunteers gain friendships and share experiences, all whilst raising much-needed funds to assist the most vulnerable in your community. You can be a part of this by volunteering a few hours per week as a Retail Assistant helping with sales, merchandising and quality control.

A typical day as a volunteer Retail Assistant will see you attending to customer needs whilst maintaining a welcoming environment and contributing to a positive in-store experience. The Retail Assistant supports the Store Manager in operations of the store ensuring quality customer service, receiving donations, sorting/lifting donated goods, pricing and maintaining the general appearance and upkeep of the shop. Displaying and visual merchandising of stock and responding to customer enquiries will also be included in your day. Your attention to detail and a desire for order and sparkle will be assets in this role as will your upbeat and friendly attitude.

Equally important, all Retail Assistants are responsible for fostering a culture of inclusiveness and community spirit amongst the volunteer team, which will in turn enhance the customer experience in the store.

Personal Qualities and Attributes
- Reliable, fit, active and able to lift and carry
- Proactive and self-motivated team player able to make a positive contribution
- Needs mínimal supervision and works in a safe manner
- Receives and responds well to constructive feedback and direction
- Respects organisation and personal property and the beliefs of others in a non-judgemental way
- Acts and represents the organisation in an honest and ethical way
- Good match for the team and TSA values
- Good verbal communication skills
- Well groomed
- The Salvation Army is registered as an approved volunteer organisation with Centrelink and can support you if you have mutual obligations to volunteer to receive your job seeker payment for over 55’s

Work Health & Safety
- Understand and use PPE
- Work according to policy and procedure
- Look after personal and organisational property
- Maintain a safe and healthy environment

Qualifications & Experience Requirements For The Role

Mandatory Requirements Of The Role
- Complete The Salvation Army's volunteer registration, training and induction modules and any other training as required
- Integrity Checks may be required. The Salvation Army is a child safe organisation.

Roster & Time Commitment
- In shifts of 2-6 hours as agreed with the Store Manager, we are open Monday to Saturday
- Please advise your availability in your expression of interest

Be a part of this by volunteering just a few hours per week as a Retail Assistant in our store and make a difference in your community.

We encourage you to attach your resume so that we can get to know you a little better.
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _
- Additionally, certain volunteer roles may require a National Police Check._