Office Support Administrator Caulfield Care Home

2 weeks ago

Caulfield South, Australia Bupa Full time

**About the Home**

A modern care home set in the leafy bayside suburb of Caulfield, with public transport links close by. Located 17kms from the CBD, close to the beach and shops, this care home consists of 127 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. We are proud to advise that we received 85% overall satisfaction rating for our care home given by residents and their relatives.

**Benefits of Bupa**
- Supportive, collaborative, and caring team culture
- Continual learning and development opportunities
- Internal transfers across our care homes
- Discounts on Bupa products - Healthcare, Optical, Dental & other retail partners

**About the Role**

As the Office Support Administrator - known as a Customer Service Consultant (CSC) in Bupa, you will work alongside two other CSC and our passionate and dedicated General Manager, Chris. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home.

**Duties**

Each CSC has their own portfolio of duties.Generally, we have one that focuses on rostering and pay, one on training/compliance/HR, and one on occupancy and residents, and then everyone has reception duties.Below is an example of tasks but you certainly wouldn’t be responsible for all of them
- Resident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by been the key lead in handling enquiries and coordinating admissions.
- Employee Service - Support and oversee the Care home employee experience, through: Administering rosters, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
- Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest of standards.

**Skills and Experience**
- PatienceWorking in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.
- Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role.You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up.
- Intermediate to advanced skills across the MS Office Suite
- Previous experience gained in a similar admin/customer service role
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

**How to Apply

  • Office Administrator Caulfield Care Home

    7 days ago

    Caulfield South, Australia Bupa Full time

    **Administration Officer** Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and welcoming team? **The Opportunity** Exciting opportunity for a dynamic, experienced Office Administrator to partner with our dynamic and passionate General Manager, Chris as part of the care home leadership...

  • Carer Caulfield Care Home

    6 hours ago

    Caulfield South, Australia Bupa Full time

    **The Opportunity** You’ll join a supportive, collaborative, and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You’ll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa’s focus on the longer, healthier and happier lives of our...

  • Carer - Caulfield

    1 week ago

    Caulfield South, Australia Bupa Full time

    **About the Home** A modern care home set in the leafy bayside suburb of Caulfield, with public transport links close by. Located 17kms from the CBD, close to the beach and shops, this care home consists of 127 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. **Benefits of...

  • Home Support Officer

    1 week ago

    Caulfield, Australia Calvary Full time

    Home Support Officer - Aged Care Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Kick-Start your Career with Calvary Huntly Suites in Caulfield! About the role The primary responsibility of the Home Support Officer is to...

  • In Home Disability Support Worker

    4 days ago

    Caulfield, Australia Absolute Care & Health Full time

    **Job description** We are currently recruiting for multiple Disability Support Workers to provide in-home care services for our clients. We provide personal care, domestic assistance (light cleaning and meal prep), transportation and companionship. Join a progressive, organisation committed to making a real difference in the in-home Care sector. **How we...

  • Carer I Caulfield

    2 weeks ago

    Caulfield South, Australia Bupa Full time

    **he Opportunity** You’ll join a supportive, collaborative, and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You’ll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa’s focus on the longer, healthier and happier lives of our...

  • In Home Support Worker

    1 week ago

    Caulfield, Australia Absolute Care & Health Full time

    **Job description** **Job Description - In Home Support Worker** We are currently recruiting for multiple Caregivers/Personal Care Assistants to provide in-home care services for our clients. We provide personal care, domestic assistance (light cleaning and meal prep), transportation and companionship. Join a progressive organisation committed to making a...

  • Administration Officer

    7 hours ago

    Caulfield, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Permanent position**: - ** Part time (56 hours per fortnight)**: - **...

  • Home Care Support Worker Aged Care

    2 weeks ago

    Caulfield, Australia Your Choice Home Care Full time

    **About Us**: At **RDNS Your Choice HomeCare**, we are passionate about delivering reliable, high quality aged care, disability support and other home services, helping clients to remain in their own home where they are most comfortable. If you are someone who loves older people and are passionate about providing companionship, assistance, and making a...

  • Carer I Caulfield

    1 day ago

    Caulfield South, Australia Bupa Full time

    **Just come off shift and feeling tiredmaybe undervalued?** **Need a different lifestyle and new opportunity? A chance to improve your life.** **Join the team at Bupa Caulfield.** Join us at Bupa Caulfield care home where our team are at the heart of all that we do. We love to reward people and celebrate their success, from providing initiatives that...