Cloud SOC Analyst Level 2

Who We Are

Cisco’s Customer & Partner Experience (CPX) organization is one of the fastest growing and most innovative teams, crafting a first-in-class digital experience that delights our customer and partners. The CX Cloud Security team drives world-class security controls across all aspects of the ecosystem we design, build and operate to maximize customer trust. We believe that security is everyone’s job in Cisco, and we embed this belief every day through our core values: transparency, a risk-based approach, accountability, and an empowered team.

What You'll Do

You will partner with our Security leadership team to ensure our Global Security Operations Center & Incident Response capability is ALWAYS ON. You will join an outstanding distributed team of cybersecurity experts providing 24x7 monitoring and response. You will bring your experience and passion to our growing team in order to accelerate our mission and your career.

Responsibilities

Review security events that are populated in a Security Information and Event Management (SIEM) system to develop remediation actions.

Conduct investigations of security incidents identified by the tier 1 security analyst through various SOC monitoring channels

Act as a point of escalation for tier 1 SOC security analysts in support of identifying true positive incidents

Provide mentorship and oversight on incident resolution and containment techniques

Participate in evaluating, tuning, and implementing new alerts and detections

Build automation to increase capacity and ability of the team.

Establish and evolve plays for incident playbook

Independently follow procedures to contain, analyze, and eradicate malicious activity.

Conduct threat research using real-world security data and systems automation. Staying up-to-date with emerging security threats including applicable regulatory security requirements.

Be available for shift work that includes weekends and holidays as required.

Who You Are

You are a passionate and highly organized security professional with first-hand experience in the various domains of defensive security including monitoring, detection and incident response in a global cloud environment. You are eager to contribute and grow through education, experience and exposure.

Qualifications

GIAC Certified Incident Handler (GCIH) - preferred

Certification in Certified Intrusion Analyst (GIAC) - preferred

CompTIA Security+ - preferred

Experience in security technologies: SIEM, IDS/IPS, Web Application Firewall (WAF), Endpoint detection and response (EDR), AWS

Understanding of Advanced Persistent Threat (APT) tactics, techniques and procedures

A contagious team first mentality while working as part of a remote and globally distributed team

A Bachelor’s/Master’s degree in Computer Science or related field or equivalent work experience

You are ready for a challenge and are looking to do something outstanding with your knowledge and experience

Why Cisco

WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us