Aps 5 - Knowledge Management Officer

2 weeks ago

Canberra, Australia Australian Government Department of Defence Full time

$78,143 - $83,700 (plus Super)
- Canberra - ACT

**The Role**
The Directorate of Communications, Change and Corporate Graphics (DCCCG) is seeking a motivated Knowledge Management Officer to join the team developing, improving, and implementing information management and web practices. This is an opportunity to further hone and broaden your Knowledge Management skills in a fast paced and unique business environment to deliver outcomes.

As a Knowledge Management Officer in DCCCG you will be part of a team and be able to:

- Contribute to the promulgation and enforcement of clear business rules and protocols.
- Investigate information from diverse sources, explore and document innovative approaches to support the longer-term business objectives.
- Engage with stakeholders to adopt a co-design approach to document, review and streamline processes in line with best practice and Defence policy.
- Undertake information management, governance, and assurance activities.
- Suggest and innovate how best to present information to both internal and external stakeholders.
- Accountable to allocate work, resources and tasks and set work area priorities to meet work area outcomes.

**About our Team**
The Directorate of Communications, Change and Corporate Graphics within Program Management & Governance (PM&G) branch is responsible for ensuring relevant and consistent communications across Service Delivery Division, managing organisational change elements relating to digital service delivery and delivering a number of Defence-wide corporate services including Defence corporate document publishing, Graphics and management of Defence corporate templates. We also manage the Security & Estate Business Management System.

DCCCG is at the forefront of shaping the way Defence’s Estate information is managed and distributed, DCCCG is the lead in the development and implementation of the Division's Intranet and Internet presence.

We are looking for a motivated and experienced individual to be considered for the role of Knowledge Management Officer. You will have highly developed written, verbal, and persuasive communication skills which you can use to confidently and effectively influence others including via telephone and video conferencing platforms. You are able to develop strong and productive working relationships with business areas and stakeholders to provide advice and assistance on information management issues, identify solutions and opportunities.

Lastly, you will have experience in managing web platforms and implementing web structures. Knowledge in the use of SharePoint and GovCMS would be an advantage but is not mandatory.

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