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Assistant Manager

3 weeks ago

Melbourne, Australia Bowery To Williamsburg Full time

Bowery To Williamsburg

We are now looking for a dynamic and experienced Assistant Manager to join our team and help us continue to deliver outstanding service. Full Time position with an immediate start available.
- A vibrant, collaborative work environment - days only / no nights
- Staff meal and uniform provided
- Reliable and enjoyable work in one of Melbourne's unique laneway destinations

As the Assistant Manager, you will be responsible for overseeing daily service, supporting the front of house team wherever needed and assisting the Manager with operational tasks.

You will supervise and work alongside a team of friendly servers and baristas helping to ensure efficient operations and consistent quality while maintaining our high standards of customer service.

What you'll be doing
- Monitor all front of house operations, ensuring excellent customer service and satisfaction
- Assist with the training and development of front of house staff
- Handle customer queries and complaints in a professional and timely manner
- Assist the Manager with operational duties as needed
- Maintain the functionality and appearance of the store to a high standard

What we're looking for
- Experience (1+ years) in a front of house supervisory/management role within the hospitality industry
- Prior experience of leading and motivating a team within a busy venue
- Must be available to work on weekends (at least one day)
- Strong communication and interpersonal skills, with the ability to liaise effectively with customers and staff
- Excellent time management and problem solving abilities
- A keen interest in food and beverage and a desire to learn more
- Commitment to adhering to all relevant health, safety and liquor licensing regulations
- Barista experience (strongly desired)