Catering Retail

1 week ago

Perth, Australia RAC Arena Full time

We are seeking a dynamic and experienced Retail Catering and Merchandise Manager to oversee and optimise our retail operations. This role requires a strong understanding of hospitality & retail principles, a passion for customer service, and the ability to drive revenue and profitability.

**About Role**
- **Customer Experience**: Exceed customer expectations and maintain high guest satisfaction through strategic outlet activation, staffing, and product mix optimisation.
- **Revenue Maximisation**: Maximise per-head spending for all major events by utilising standard operational templates to determine audience demographics, spending habits, and sales mix.
- **Workforce Management**: Ensure staff possess high product knowledge, collaborate with HR for hiring and training, and optimise labour costs through efficient rostering.
- **Retail Business Development**: Generate new income streams, drive business growth, and identify revenue maximisation opportunities.
- **Merchandising Operations**: Manage merchandise receipt, distribution, and reconciliation, and analyse sales data to identify trends.
- **Inventory Control**: Manage stock levels within budget and KPI guidelines, minimise wastage, and ensure accurate and timely ordering and point-of-sale control. Conduct monthly stocktake, take responsibility for minimising variances and perform investigations in such variance.
- **Compliance and Safety**: Ensure adherence to EEO, WHS, and RSA regulations, and oversee responsible service of alcohol procedures.

**About You**
- Proven 3 years’ experience in hospitality / retail sales or event management, preferably in a high-volume, fast-paced environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Proficiency in Staff rostering and POS systems and inventory management software.
- A passion for customer service and a focus on delivering exceptional experiences.

**About Venue**

RAC Arena is the home of live entertainment in Western Australia. Located in the heart of the Perth CBD, we play host to the world’s best live music, sport, family, and comedy. Since opening our doors in 2012, the Arena has attracted the world’s greatest entertainers including The Rolling Stones, Serena Williams, Oprah, and Jerry Seinfeld. Home of the Perth Wildcats, West Coast Fever and United Cup, we’re never far from the on-court action. We work with an understanding that it’s the team behind the venue that makes it one of the best in the biz. We value a proactive, approachable, accountable team, who collaborate on making memorable experiences for the people of WA.

**About Company

  • Catering Attendant

    1 week ago

    Perth Airport, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Perth airport** team as a Catering Attendant in a **permanent full-time** position. The role would suit people from a range of backgrounds! **So, what does a typical day look like?** As a Catering Attendant, you’re...

  • Catering Attendant

    17 hours ago

    Perth Airport, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Perth airport** team as a Catering Attendant in a **permanent full-time** position. **So, what does a typical day look like?** As a Catering Attendant, you’re an integral member of our team, working across a range...

  • Casual Chef

    3 weeks ago

    Perth, Australia dnata catering and retail Full time

    Overview Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our Perth Airport team as a Chef in a casual position. What does a typical day look like? You will be working in a busy, open plan kitchen preparing and cooking various international hot and cold meals in...

  • Purchasing Manager

    1 week ago

    Perth Airport, Australia dnata catering and retail Full time

    **Want to elevate your career to a Higher Altitude?** **Come join the worlds largest air services provider, and Australia's** **most awarded airline caterer.** **At dnata catering & retail the sky's truly the limit!** We are looking for a motivated and enthusiastic** Purchasing Manager**to join our busy high performance catering unit in **Perth...

  • Airside Team Member

    5 days ago

    Perth Airport, Australia dnata catering and retail Full time

    **Want to take your career to a Higher Altitude?** **Join our dynamic Perth Airport Catering team as a Customer Delivery Driver and experience the thrill of being at the heart of aviation action everyday!** **Who are we?** We're dnata, Australia's premier inflight catering and retail partner, renowned for our first class services, food manufacturing, and...

  • Airside Team Member

    1 week ago

    Perth Airport, Australia dnata catering and retail Full time

    Want to take your career to a higher altitude? Join our dynamic Perth Airport team as a Customer Delivery Driver and experience the thrill of being at the heart of aviation action everyday! **Who are we?** We're dnata, Australia's premier inflight catering and retail partner, renowned for our first class services, food manufacturing, and airport lounge...

  • Airline Account Manager

    7 days ago

    Perth Airport, Australia dnata catering and retail Full time

    **Elevate your career to a Higher Altitude!** **Come and join our Flight Catering Team and be at the heart of Aviation action.** We have an exciting opportunity available for a full time Airline Account Manager (Customer Service Manager) to join our friendly and supportive team based in Perth Airport. **More about this role**: Your role will be ensuring...

  • Airside Team Member

    1 week ago

    Perth Airport, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Perth airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...

  • Airside Team Member

    17 hours ago

    Perth Airport, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Perth airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...

  • Airside Team Member

    17 hours ago

    Perth Airport, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Perth airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...