Parts Interpreter Assistant

7 days ago

Warwick Farm, Australia Peter Warren Automotive Holdings Full time

**The Peter Warren Group, **one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, and throughout South East Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

**About the Role**:
We are seeking a motivated and enthusiastic **Parts Interpreter** **Assisant** to join our team and work primarily from our Warwick Farm Dealerships. The successful applicant will have a positive can-do attitude and a willingness to learn.

**The position will involve the following**:

- Liaise with customers to assist with Spare Parts and Accessories enquiries
- Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
- Use of online Manufacturer’s portal to locate and source parts.
- Producing quotes for Panel Shops and Mechanical Workshops
- Processing of Customer orders and/or quotes through the DMS system (ERA)
- Assist with stock checking and order processing
- Working as part of a team to provide & maintain a high level standard of customer service
- Experience with genuine parts or in the industry preferred, but we are open to training eager learners.
- Exceptional interpersonal and customer service skills
- Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
- Ability to work well under pressure

**Benefits**:

- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Join a group that continues to grow and expand in the Auto industry
- Supportive environment with ongoing feedback and guidance
- Discounted Bupa Private Health Insurance
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships

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