Workshop Controller
1 week ago
Company Car & Fuel Allowance
- Amazing company culture with a supportive management team
- ️Ongoing training and fantastic career development opportunities
**Melville Volkswagen and LDV** are leading automotive dealerships in Perth, dedicated to providing exceptional service and expertise in Volkswagen vehicles.
We are seeking a highly organised and motivated **Workshop Controller** to lead our workshop team, ensuring smooth and efficient day-to-day operations.
**Key Responsibilities**:
- Coordinate the daily workflow in the workshop, managing technician schedules and job allocations.
- Ensure that all work is completed to the highest standard, adhering to manufacturer guidelines and safety protocols.
- Liaise between service advisors, technicians, and customers to provide clear communication on vehicle repairs and progress.
- Monitor job progress, ensuring timely completion and efficient use of resources.
- Oversee quality control checks and test driving of vehicles before customer delivery.
- Manage workshop productivity and efficiency, identifying areas for improvement.
- Assist with diagnosing complex technical issues when needed and support the team with technical guidance.
- Maintain accurate records of work performed and ensure compliance with all dealership policies and procedures.
**About You**:
- Proven experience in a **workshop controller or senior technician** role within the automotive industry.
- Strong leadership and organisational skills with the ability to manage a team effectively.
- Excellent communication skills, both verbal and written, with the ability to explain technical issues to non-technical staff and customers.
- High level of mechanical knowledge and understanding of Volkswagen vehicles (preferred).
- Ability to thrive in a fast-paced, high-pressure environment.
- Strong focus on customer service and maintaining high-quality work standards.
- Proficient with automotive software systems (e.g., dealership management systems).
- Working rights for Australia.
**What We Offer**:
- Competitive salary package.
- A supportive and dynamic work environment.
- Ongoing training and career development opportunities.
- Employee benefits, including vehicle discounts and service perks.
**How to Apply**:
Ready to become a part of the Melville Volkswagen and LDV family? We want to hear from you
Please submit your resume and a brief cover letter outlining why you're interested in the position and why you'd be a great fit for our team to.
**Join us at Melville Volkswagen and LDV and let's create unforgettable experiences together**
**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.
**Come be a part of our team and let's drive success together**
**About Us**:
At **Melville Volkswagen and LDV**, we're more than just a dealership; we're a family dedicated to providing exceptional service and creating memorable experiences for our customers. As a leading Volkswagen and LDV dealership in Melville, we take pride in our commitment to excellence and professionalism in everything we do.
Join our vibrant team and become a part of the excitement at Melville Volkswagen and LDV a dynamic entity under the Autoleague umbrella.
Being a part of the **Melville Volkswagen and LDV **family means you're also connected to Autoleague, one of Australia's premier automotive retailers with a national presence and a global mindset. Autoleague encapsulates the entirety of car ownership and mobility. From new and used car retailing to top-notch services, everything we offer is amplified by our digital platform, mymoto. As we navigate the evolving mobility terrain, our commitment remains unyielding - to be pioneers in digitisation, electrification, and flexible ownership.