Family and Carer Support Worker

3 days ago

Nowra, Australia Stride Full time

**About us**:
We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

**On offer**:

- Based in Nowra
- Part time (0.6 FTE), fixed-term contract until 30/06/2026
- Paying on Schads Level 3 plus Super
- Salary packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Leave loading at 17.5%
- Parental Leave
- Company rewards scheme
- Excellent training & career development

**Role overview**:

- Assist families and carers of people living with a mental illness to achieve purposeful coping in their care of them and enhance well being in all aspects of their lives.
- Assist and educate families and carers in order to facilitate better access to appropriate services.
- Provide emotional support, guidance and individual one on one coaching/counselling upon identifying the support needs of each individual carer or carer family.
- Provide advocacy or support self-advocacy for carers where appropriate.
- Plan, promote, facilitate and evaluate the delivery of the mental health education and other relevant programs.
- Respectfully, effectively and efficiently respond to issues raised by clients, their advocates or family members.
- Identify, develop and maintain links with relevant service providers, carers and consumer groups.

**Requirements**:

- Minimum of a Diploma in mental health or community services related discipline (ideally a completed Degree)
- Previous experience in a Support Worker, or related, role
- In
- depth understanding of issues pertaining to mental illness/or disabilities and their impact on individuals, families and communities.
- Background knowledge and understanding of drugs, alcohol and illicit drug use impacting upon the health of individuals and families
- Experience in group facilitation
- The ability to work autonomously, under supervision and as part of a team.
- Demonstrated effective listening, empathy and communication skills
- Excellent negotiation, problem solving and decision making skills, as well as the ability to work to time frames, meet deadlines, and work in challenging situations.
- Demonstrated ability to work with families, carers, government agencies and community services
- Willingness to abide by the Disability Services Acts and Standards and Work Health & Safety Act
- Competence with Microsoft Office
- Must be eligible to apply/currently hold a WWCC
- Current Driver's license **ESSENTIAL **(as travel between site & Shoalhaven is required)

Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

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