Hotel Receptionist

Front Office Receptionist
Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 120 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporations, and is well positioned for further expansion.

Quest Woolloongabba is a 4.5 star, 98 room property located near the iconic 'Gabba' Stadium, and boats a stunning roof top area with views of the city.

We are currently have an exciting opportunity available for a Front Office Receptionist to join its team on a casual basis working on a variable 7 day schedule. Shift hours shall be 07.00 -15.00 or 15.00 -22.00.

The Role
Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos.

Previous front office reception experience in a hospitality, travel or tourism environment would be highly regarded, as would other types of customer facing roles eg retail.
The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

The Opportunity
The role presents a great opportunity to work with a close knit friendly dynamic team. Develop your skills and knowledge in a supportive and collaborative environment under the banner of the highly successful and established Quest brand.
Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally, onsite parking, along with team & individual performance incentives.

Applications

General Manager - Quest Woolloongabba
Applications close 15th October 2024

**Job Type**: Casual

Pay: $32.25 - $64.50 per hour

Expected hours: 8 - 30 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- Woolloongabba, QLD 4102: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 16/10/2024
Expected Start Date: 14/10/2024