Rostering Officer

Exciting **Full-Time opportunity **based in **Sunshine Coast** region
- Providing exceptional customer service through various touchpoints
- Encouraged and supported ongoing professional development and diverse career opportunities.

**Who is Endeavour Foundation?**

We are people working together, making possibilities a reality for people with a disability, and for people seeking employment, education and training opportunities. We call ourselves Team Possible

Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales and Victoria where we offer choice, opportunities and personalised support in the key areas of home, work, learning and community participation.

**Why should you join Endeavour Foundation?**
- Salary Packaging Benefits, package up to $15,900 of your annual salary tax free. Less tax = more take home pay for you
- In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
- An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members
- Discounts on Corporate Private Health Insurance Plans, whitegoods and appliances
- Paid Parental Leave
- Free flu vaccinations

**A little bit about the role**:
As the Endeavour Foundation continues to grow and support the community and workplace as a leading disability service provider, we have an exciting opportunity for a **Rostering Officer**
- Rostering support workers through the client management software program
- Ensuring customers' needs are met at first point of contact through proactive customer service
- Directing enquiries internally, take ownership and resolve issues
- Outbound communication and stakeholder collaboration & negotiation
- Conflict resolution and strategic problem solving
- Assisting in developing a culture within the team that reflects the values and care principles of Endeavour Foundation

**What will you bring**:

- Previous experience within a similar role is highly desirable
- Proven experience in a customer service role within fast paced environments
- Initiate & facilitate meetings in many environments i.e. over the phone, in person or MS Teams
- A great people person, you are a team player who is approachable and helpful
- Willingness to travel from time to time
- Availability to work shifts on a rotation and weekends where required especially if Endeavour moves towards a 7 day / 24 hour service model

**How you can apply**

Please note, before commencing with Endeavour Foundation and should you be successful, you will be required to undertake a “Fit2Work” National Criminal History Check.

If this is the opportunity for you, click ‘Apply’ below; we look forward to hearing from you