Family and Carer Support Worker

4 days ago

Wollongong, Australia Stride Full time

**About us**:
We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

**On offer**:

- Based in Wollongong, NSW
- 2 x permanent, part-time (0.6 FTE) opportunity available
- Salary Packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Leave loading at 17.5%
- Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
- One paid wellbeing leave day per year
- Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
- Paid parental leave support
- Supportive team environment
- Excellent training and career development

**Role overview**:

- Assist families and carers of people living with a mental illness to achieve purposeful coping in their care of them and enhance well being in all aspects of their lives.
- Assist and educate families and carers in order to facilitate better access to appropriate services.
- Provide emotional support, guidance and individual one on one coaching/counselling upon identifying the support needs of each individual carer or carer family.
- Provide advocacy or support self-advocacy for carers where appropriate.
- Plan, promote, facilitate and evaluate the delivery of the mental health education and other relevant programs.
- Respectfully, effectively and efficiently respond to issues raised by clients, their advocates or family members.
- Identify, develop and maintain links with relevant service providers, carers and consumer groups.

**Requirements**:

- Minimum of a Diploma in mental health or community services related discipline (ideally a completed Degree)
- Previous experience in a Support Worker, or related, role
- In
- depth understanding of issues pertaining to mental illness/or disabilities and their impact on individuals, families and communities.
- Background knowledge and understanding of drugs, alcohol and illicit drug use impacting upon the health of individuals and families
- Experience in group facilitation
- The ability to work autonomously, under supervision and as part of a team.
- Demonstrated effective listening, empathy and communication skills
- Excellent negotiation, problem solving and decision making skills, as well as the ability to work to time frames, meet deadlines, and work in challenging situations.
- Demonstrated ability to work with families, carers, government agencies and community services
- Willingness to abide by the Disability Services Acts and Standards and Work Health & Safety Act
- Competence with Microsoft Office
- Must be eligible to apply/currently hold a WWCC
- Current Driver's license

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

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