Venue Supervisor

**Job Title: Venue Supervisor - The Navy’s Anchorage Café Henderson**

**Location**: The Navy's Anchorage, Henderson

**Job Type**: Full-Time

**About Us**: The Navy’s Anchorage Café is a bustling establishment located within a prominent defence base, providing high-quality food and beverages to our valued customer. We are dedicated to excellence in café services, adhering to the highest standards of safety and hygiene.

**Key Responsibilities**:

- **Operational Management**:

- Oversee daily café operations, ensuring efficient service and adherence to quality standards.
- Manage and schedule staff, providing training and support as needed.
- Handle inventory management, including ordering supplies and managing stock levels and stock take.
- **Compliance and Safety**:

- Ensure all operations comply with WHS regulations and HACCP guidelines.
- Conduct regular safety audits and implement corrective actions as necessary.
- Maintain accurate records of food safety practices and staff training.
- **Customer Service**:

- Provide exceptional customer service and address any customer inquiries or concerns.
- Monitor and evaluate customer feedback to continuously improve service standards.
- **Team Leadership**:

- Foster a positive and productive work environment.
- Lead by example, demonstrating professionalism and a strong work ethic.
- **Administration**:

- Prepare and maintain operational reports, including financial performance and staff performance evaluations.
- Assist in budget planning and cost control measures.

**Qualifications**:

- **Experience**:

- Proven experience in a supervisory role within a café or similar food service environment.
- Strong knowledge of WHS and HACCP standards.
- **Skills**:

- Excellent leadership and team management skills.
- Strong organizational and time-management abilities.
- Effective communication and problem-solving skills.
- Barista skills an advantage
- Short order cooking an advantage
- **Requirements**:

- Valid driver’s license and must have a vehicle as there is no public transport.
- Ability to obtain and maintain a defence base clearance.
- Willingness to work flexible hours as needed.
- **Career Goals**:

- Ambition to advance within the company to a Venue Manager position.

**What We Offer**:

- Competitive salary.
- Opportunities for career advancement.
- Supportive and dynamic work environment.
- Comprehensive training and development programs.

The Navy’s Anchorage is a notable establishment, primarily located on a defense base, and is designed to serve the needs of military personnel and their families. Here’s a closer look at what they do, how they allocate their resources, and what it’s like to work for them:
About The Navy’s Anchorage

**Mission and Purpose**: The Navy’s Anchorage serves as a support facility for naval personnel, providing them with essential services, recreational facilities, and a high-quality dining experience. Its mission is to enhance the well-being of service members and their families by offering a range of amenities that contribute to their overall quality of life while stationed at the base.

**Services and Operations**:

- **Café and Dining Services**: The Navy’s Anchorage operates a café that offers a variety of food and beverage options. The focus is on providing nutritious, tasty meals in a welcoming environment.
- **Recreational Facilities**: In addition to dining, the facility may include recreational areas for relaxation and social activities.
- **Community Support**: The facility often organizes events and programs aimed at strengthening the community bond among naval personnel.

Financial Allocation

**Revenue and Funding**: The funds for The Navy’s Anchorage come from revenue generated through its operations. This include:

- **Revenue from Services**: Income generated from food and beverage sales, events, and other services provided to patrons.

**Spending Priorities**:

- **Operational Costs**: Ensuring the facility is has up to date hospitality technology equipment and that staff are adequately trained and compensated.
- **Facility Improvements**: Investing in upgrades and renovations to keep the café and other facilities in good condition.
- **Welfare Programs**: Funding various programs and events that benefit the service members and their families.

**Working at The Navy’s Anchorage**

**Work Environment**:

- **Professional and Supportive**: Employees at The Navy’s Anchorage experience a supportive work environment with a strong focus on teamwork and professionalism.
- **Mission-Driven**: Staff members are often motivated by the facility’s mission to support military personnel and contribute to their well-being.

**Employee Benefits**:

- **Competitive Salaries**: Staff receive competitive wages that are often complemented by benefits such as health insurance and retirement plans.
- **Career Development**: There are opportunities for career advancement within the organizat