Data Entry Work

2 weeks ago

Sydney, Australia Rapid Commercial Full time

Are you detail-oriented with excellent written English skills? Would you like a flexible remote role that lets you work your own hours — as long as tasks are completed by 9am the next day?

We're a small but fast-growing debt collection agency based on Sydney’s North Shore, working with major banks, law firms, and national agencies. We’re looking for a reliable **Data Entry Assistant** to help process and refine written field reports submitted by our agents, and upload them into client systems.

**About the Role**

Your main responsibilities will include:

- Reviewing field agent updates (written reports)
- Editing for grammar, clarity, professionalism, and compliance
- Cross-checking the update against internal instructions and legal requirements
- Uploading the final version to our client portals or internal systems

Don’t worry if you haven’t worked in debt collection before — we’ll provide full training, including on relevant legislation and what to look for in a compliant update.

**What We’re Looking For**

You must:

- Have **excellent written English** — strong grammar and attention to tone are essential
- Be **detail-oriented** and able to spot inconsistencies or vague language
- Be **self-motivated** — this is a remote role with mínimal supervision
- Be comfortable using online systems (basic technical skills required)

You **do not** need prior debt collection or legal experience — just a willingness to learn and a commitment to accuracy.

**Hours and Flexibility**
- Work from anywhere
- Choose your own hours
- Just ensure that updates are finalised and uploaded **by 9:00am the following day**

We expect this role to suit someone looking for **20-25 hours per week**, with potential for growth as we expand. Perfect for those juggling study, freelance work, or family responsibilities.

**Pay Structure**
- **Base Rate**: Starting from **$30 per hour**, paid weekly or fortnightly
- **Performance Bonus**: Additional bonuses available based on key performance indicators (KPIs)

KPIs will include:

- **Number of updates processed per hour** (productivity)
- **Compliance rate** (accuracy and adherence to client and legal standards)
- **Other quality and consistency metrics** (to be finalised during training)

We believe in rewarding quality work. If you're efficient, consistent, and produce clear, compliant updates, you'll have the opportunity to **earn well above base rate**.

**Opportunity for Growth**
- **Collections support** — assisting with follow-ups and tracking outcomes
- **Liaising with field agents** — helping clarify updates and instructions
- **Client communication** — managing file queries or update submissions
- **Compliance and quality control** — assisting with internal audits and standards
- **AI-assisted workflows** — supporting the rollout of automation tools
- **Admin support** — helping streamline internal processes

This expansion is entirely **optional** and can be tailored to your interests and availability. We're a growing business and are keen to invest in people who want to take on more responsibility over time.

**Job Types**: Part-time, Casual

Pay: $30.00 - $35.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Work from home

Supplementary Pay:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

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