Accounts Clerk

Your day-to-day
- **People**
- Respond to and resolve queries from staff
- Where appropriate, educate, train and motivate colleagues on the Business Support Function and ensure colleagues have the information, tools and equipment to successfully complete tasks in other departments.
- Promote teamwork and quality service through daily communication and coordination with key department heads.
- **Responsible Business**
- Implement, maintain and ensure adherence to cashiering procedure as per the hotel’s policies.
- Make ethical decisions with transparent reasoning.
- Ensure cashiering activities support corporate and environmental sustainability initiatives.
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- **Guest Experience**
- Respond quickly to staff requests in a friendly manner and follow up where required
- Ensure cash handling practices adhere to policies in place for the hotel
- Cooperates, coordinates and communicates with staff and other departments in business support matters
- Work with IT to provide maintenance and updates to Micros
- **Financial**
- Assist in the timely banking of cash for the hotel
- Ensure adherence to the hotel’s credit policy
- Reports directly to and communicates with the Director of Finance/Assistant Manager of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts
- Assist in the timely billing of accounts
- Maintain a filing system for account receivable records
- Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system
- Reviewing and maintaining the Aged Trial Balance of Accounts Receivable
- Timely processing of Cheque & direct deposit received from debtors and take corrective action where necessary
- Ensure all invoices have the appropriate documentation attached and approvals prior to processing and process all invoices and statements
- Check arithmetic accuracy and invoices
- Calculate travel agent commissions
- Use finance computer programs

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.