Civil Works Monitoring Officer

Primary LocationVIC - Melbourne - 655 Collins St
- Job Description SummaryJoin our Transport division - support us to deliver the Metropolitan Victorian Road Maintenance Contract in this office-based position.
- About the Role Service Stream has been awarded the Metropolitan Victorian Road Maintenance Contract (VRMC) - South Central Region by the Department of Transport and Planning (DTP) Victoria. We are now delivering routine maintenance and defect rectification works, as well as refurbishment and upgrade projects, under a major long-term contract with the Victorian Government.

We have an opportunity for a Works Monitoring Officer to join our team in a permanent role based out of the Network Intelligence & Operations Centre (NIOC) in our brand new office at 655 Collins Street This position works on a weekly rotating roster between the Works Monitoring Officers from 6am to 2pm, 8am to 4pm and 10am to 6pm.

Our Head Office, located directly across from Southern Cross Station, offers a vibrant environment featuring a balcony, BBQ area, collaborative and quiet spaces, and plenty of natural light.

About The Role

In this role, you will support the safe, compliant and efficient completion of all VRMC Works.

Your key responsibilities will include:
- Tracking Works Delivery in real-time to minimise disruption / access issues for road users and communities and enable crews to deliver works safely and efficiently.- Coordinating responses to network incidents and emergencies, updating the DTP Traffic Management Centre in relation to traffic management measures and / or disruptions.- Liaising with Inspectors, Supervisors and the Pre-Works team to prioritise completion of urgent hazard rectification works identified during a shift.-
- Producing Shift Completion reports, highlighting any negative variances to the Shift Plan.

About You- Experience in monitoring, coordinating or delivering high volume works in a road maintenance, civil construction or logistics/supply chain environment.- Sound knowledge of, or willingness to learn work methodologies for road maintenance operations, including safety, traffic management, access, permit and licensing requirements.- Exceptional time-management skills and attention to detail in document control, data management and general administration tasks.-
- Excellent communication and interpersonal skills, evidenced by productive working relationships with customers, colleagues and delivery partners.- A relentless focus on workforce, road user and community safety in your approach to all tasks.- Ability to be a committed team player who drives for service excellence and continuous improvement.- Formal qualifications (Cert III or higher) in civil construction, logistics or customer service are a bonus, but not essential if you can demonstrate equivalent knowledge and capability.

About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. _We keep communities connected._

Benefits Of Working With Us Include- Growth - We are growing and there are opportunities for your career development across our business units.- Discounts - Employee rewards program and employee discounts across hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, Specsavers and many more We also offer access to novated leasing.- Paid Leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.- Culture - we are committed to fostering a workplace culture that values diversity and inclusion. We celebrate excellence through our Kudos Awards, and significant milestones from 5 years of service are rewarded.

How To Apply

for any inquiries on how we can best support you with reasonable adjustments to the recruitment process and a designated person will contact you regarding your inquiry.
- DepartmentAdministration

How to Apply