Case Manager

KompleteCare are looking for case managers that will case manage Aged Care and NDIS clients. Training will be provided. Experience and a relevant qualification preferred. The successful person will work within a supportive team who will offer training and support. A Diploma in Community services is highly desirable or someone willing to undertake traineeship to obtain a Diploma in Community services. Traineeship wages apply.

Must have car and license.

We are looking for case managers at our Various offices.
- Determines clients' requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
- Maintains clients' records by reviewing case notes; logging events and progress.
- Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
- Advocates for client needs, choices and rights.
- Respect client’s choice of advocate and includes them as needed in providing and identifying service needs.
- Prepares clients' discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
- Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
- Improves financial status by analysing results; monitoring variances; identifying trends; recommending actions to management.
- Manages client budgets.
- Comply with and contribute towards the success of the KC Quality Management System
- Meets budget by monitoring expenses; implementing cost-saving actions.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $58,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- On call

**Education**:

- Certificate I - IV (required)

**Experience**:

- case management: 1 year (preferred)

Licence/Certification:

- Australian driver's licence and car (required)