Microsoft 365 Copilot Specialist

The Tech for Social Impact Team (TSI) is chartered with the mission of bringing the power of technology to every nonprofit and humanitarian organization to accelerate Social Good. This organization will bring together our donation and grants programs, industry solutions, commercial sales efforts, and partner ecosystems to empower non-profits globally to address the world’s most pressing needs. Profits generated from this business will be reapplied to scaling operations and investments for Microsoft’s public good investments. This is a dynamic and fast-growing business focused on helping organizations on the front line of change to do their best work to create inclusive and enduring positive impact throughout our communities.
- Note: the role can be based in other locations in Australia like Melbourne, Canberra, Brisbane but Sydney is the preferred location._

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
As a Microsoft 365 Copilot Specialist (GBB), you will be a senior solution sales leader within our organization working with our most strategic nonprofit customers across Australia and New Zealand. You will lead a virtual team of field, partner, marketing, and engineering resources to advance the sales process and adoption of Microsoft 365 Copilot within the nonprofit industry, where you will:

- Drive complex and strategic Microsoft 365 Copilot opportunities by engaging and building trusted relationships with key business and technical stakeholders to understand their business and technology priorities, governance, decision, and budget processes to land the full value proposition of Microsoft 365 Copilot and the wider M365 platform.
- Accelerate Microsoft 365 Copilot opportunities with creative deal strategies, POCs, demos and storytelling that overcome customer challenges, whilst leveraging core virtual team stakeholders (Field, Partner, Marketing, Engineering, FastTrack, Biz Desks).
- Capture and prove Microsoft 365 Copilot business value by delivering Business Value Assessments, ROI Value Calculations and engaging with key stakeholders to measure value during pilots & full deployments.
- Lead the “Make the Market” drive for Microsoft 365 Copilot within the nonprofit industry in Australia and New Zealand by helping convert customer satisfaction into public customer success stories.
- Provide thought leadership on the positive impact Microsoft 365 Copilot + AI can have on nonprofit mission success including speaking at Microsoft, priority partner and industry relevant webinars & in-person events.
- Mentor and coach TSI Modern Work & Security Specialist team and wider field teams to help with upskilling including leading the internal community to foster best practice, readiness, market trend and insight sharing.
- Influence engineering and product groups with closed loop feedback supporting refining the sales process and product updates.

**Qualifications**:
**Required Qualifications**
- 6+ years of technology-related sales or account management experience.
- ** OR** Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
- Proven track record of delivering strong sales results and quarterly revenue accountability.
- Ability to deeply understand customer value drivers, offer a unique perspective to the customer that differentiates Microsoft, and is comfortable driving the decision-making process with the customer.

**Preferred Qualifications**
- 3+ years of related experience in a Modern Work cloud sales and/or technical sales role.
- 3+ years' experience in driving successful solution sales within the nonprofit industry or to public sector customers.
- Strong foundational AI knowledge, preferably in Microsoft Copilot.