WMS Analyst Truganina, Vic

Work, Life, Balance | Career Progression & Developmental Opportunities
- Supportive Team Environment | Diverse & Inclusive Work Culture | EAP
- Fast Growing Australian Owned & Operated | Technological Driven Workplace

As an equal opportunity employer, e-Store is committed to creating an inclusive and diverse workforce where all employees are encouraged to reach their full potential, and individual differences are celebrated.

**Who are we?**
eStore Logistics is the market leading eCommerce and omni-channel third-party Logistics provider (3PL). We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia’s largest pure play online retailer, Australia’s largest online furniture retailer, more than 10 of Australia’s top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence.

We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence. The business is rapidly expanding and currently has 7 fulfilment centres (FC) across Australia. eStore Logistics has recently introduced Australian-first goods to person picking technology that utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space.

We set the bar high, are outcome-focused and love action-oriented people who are obsessed with great outcomes We embrace change, as there are no maps for where we are going. This isn’t for everyone.

**What are we looking for?**
To be successful as a WMS Analyst at eStore Logistics, you work best in autonomous environments. You are passionate about the work you do and how it affects the greater business and you pride yourself in working collaboratively with an innovative mindset. This is also not your first rodeo and you understand what it takes to be the best. You strive to constantly develop your skills and want more for yourself.

Reporting to the Warehouse Systems Manager, the WMS Analyst will work closely with stakeholders to analyse and evaluate business needs, define requirements and create/update business processes to improve efficiencies.

You will be responsible for upholding agreed service levels while providing National SCALE WMS support, you will deliver changes, interfaces and/or projects as directed and maintain quality assurance by following a structured approach to system testing, unit testing and UAT testing.

As part of the team, you will have the opportunity to assist management with the delivery of project enhancement requests to increase the effectiveness, deploy new software and implement upgrades and updates to SCALE WMS production environments and you will utilise your knowledge and skills to promote knowledge sharing to all stakeholders. Furthermore, you will manage information to ensure data integrity between the SCALE WMS and other core systems and ensure data collection meets business requirements.

**What will you do (but not limited to)?**
- Assist with managing and delivering project enhancement requests to increase SCALE WMS effectiveness
- Provide National SCALE WMS support; ensuring agreed service levels are met.
- Deliver new SCALE WMS changes, interfaces or projects as directed by Management.
- Work closely with the business to analyse and evaluate business needs, define requirements and create/update business processes.
- Maintain Quality Assurance by following a structured approach to system testing, unit testing and UAT testing. Assist with controlling the deployment of new software, software upgrades and software updates to SCALE WMS production environments to minimise software defects, errors and re-work.
- Provide training, coaching and SCALE WMS user guides to ensure all staff, customers and partners are using the SCALE WMS effectively and efficiently.
- Manage information to ensure data integrity between the SCALE WMS and other core systems and ensure data collection meets business requirements.
- Work with management to identify, develop, and implement new SSRS reports
- Provide technical maintenance, and changes to existing SSRS reports as requirements change.
- Manage SSRS security permissions to ensure that access to reports is managed on a “least privilege” principle

**What skills/Qualifications will you have?**
- Relevant tertiary qualification
- 2 to 3 years experience in a WMS analyst role (not necessarily Manhattan Associates SCALE)
- Excellent written and verbal communication
- Strong problem solving and troubleshooting skills
- Demonstrated ability in Microsoft SQL Server 2008 or above
- Manhattan SCALE (Desired)
- Experience working in eCommerce or 3PL focused companies (Desired)
- Experience in BI report and dashboard development (Desired)
- XML/XSLT (Desired)

Must have reliable transport due to location.

**Why eStore Logistics?**
We are an exciting business with a lot of o