Cellar Manager

It’s an exciting time for us at Wine Ark, as we continue to solidify ourselves as the market leader for all things wine storage. To assist us on our growth trajectory across Australia and New Zealand, we are seeking a **Full Time Cellar Manager** based at our **Chatswood** site. Take this opportunity to make YOUR mark on a growing ASX 200 listed business.

**The Role**:
Established in 1999, Wine Ark is Australia’s largest and most recommended wine storage provider. With 15 centres nationwide, our State-of-the-art storage facilities have set international benchmarks and allowed Wine Ark to develop one of the most respected brands within the industry.

Wine Ark forms part of the National Storage REIT group, Australia’s first publicly listed independent and fully integrated owner and operator of self-storage centres in Australia.

Reporting into our Cellar Operations Manager, our Cellar Manager role forms an integral part of our company culture and business success.

**Key Responsibilities Include**:

- Manage all walk in, phone enquiries and potential customer leads provided by the Cellar Operations Manager, General Manager - Wine or Senior Management Team.
- Record and confirm all collection and delivery appointments with managed cellarage customers as required.
- Catalogue and process new wine coming in from customers within set out timeframes.
- Process customer wine picks from the Cellar within deadlines.
- Monitor and report on occupancy levels of the Centre’s wine vaults and managed cellarage (including commercial logistics storage) as well as undertaking fortnightly inventory reports (including boxes, packaging goods and locks) to ensure stock levels are both accurate and adequate.
- Monitor and record the temperature and humidity levels of the Centre on a daily basis and report any unusual variances to the Cellar Operations Manager.
- Complete inspections of wine vaults after the customers have moved out for any damage so that any bonds can be released.

**Benefits of Working with Us**:

- Permanent role with an industry leader and ASX 200 listed company.
- Full time rotating roster for great work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company paid parental leave.
- Discounts on a range of storage services including units and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet.
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more.
- Ability to earn referral incentives.

**About You**:

- Have experience in warehouse operations and/or a pick/pack environment.
- Demonstrated 1 + years’ experience within a management or team leader position in a high-volume setting.
- Experience/knowledge with wine (desirable).
- Forklift licence preferred but not essential, as long as you're open to learning how to drive a forklift.
- Possess the ability to work well in a team and autonomously.
- Have a willingness to learn and grow with the business.
- Full driver’s license and vehicle.
- Have strong administration skills.
- Have high attention to detail ensuring accurate systems data entry.
- Have the ability to work a rotating roster including Saturdays from 9am-1pm.
- Please note that this role is being sourced directly through National Storage and agency submissions will not be considered unless requested._