Strategic Communications and Education Advisor

1 week ago

Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Strategic Communications and Education Advisorsupports the planning and implementation of communication and education activities across relevant channels and regulated sectors for the Social Services Regulator (SSR). As part of a team you will support the SSR to translate complex information into simple, readable, and compelling messaging, and interpret and convey data and compliance obligations. You will support the planning and implementation of major events for staff, stakeholders, and the social services sector, including webinars that support duty holders to comply with their obligations. You will collaborate to ensure a consistent, integrated, and innovative approach to communicationsand education, and maintain relationships with internal and external stakeholders.

**ACCOUNTABILITIES INCLUDE**
- Develop and implement effective communication and education strategies that support duty holders to understand and comply with their obligations.
- Prepare high quality and timely communication materials to support the Social Services Regulator including external-facing guidance, stakeholder newsletters, fact sheets, Q&As,internal communications, and content for a range of channels as required.
- Lead the planning and delivery of a range of stakeholder engagement events and activities, e.g. stakeholder mapping workshops, in-person, and online events, roadshows, information sessions.
- Build and maintain effective relationships with internal and external stakeholders.
- Manage and monitorthe shared mailbox, escalate issues as required and respond to stakeholder enquiries.

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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