Mine Technology Analyst

**Mine Technology Analyst**:

- Job ID- 930570- Job Type- Permanent Full Time- Location- Australia - Brisbane- Categories- Engineering - Other, IT, Engineering - Mining, Mining Operations- Applications close- 15 Oct 2024 E. Australia Standard Time**Make your mark with Thiess**

Everyday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change.

Join us. Hone your skills and develop new ones. take on big challenges and grow, through mentorship, collaboration and empowerment.

Thiess is the place to make things happen.

**About the role**

Thiess is seeking a dynamic Mine Technology Analyst to join our team based from our Head Office in South Bank, Brisbane.

As Mine Technology Analyst, you will play a crucial role in deploying, supporting, and optimising Operational Technology (OT) systems across our diverse mining sites. Your expertise will be instrumental in ensuring the highest level of availability for these systems while maximising user engagement to fully support our business requirements. This dynamic position offers the opportunity to work with one of the largest and most diversified mobile equipment fleets in the global mining services industry.

**Additionally, you will**:

- Monitor support portals for trends, liaise with stakeholders, act as the escalation point for technical issues, and collaborate across departments to improve processes and outcomes.
- Provide advanced triage for hardware and software issues, offer guidance on OEM sensor systems, and manage support tickets in vendor portals.
- Identify and recommend enhancements through audits, training, and support processes. Review change requests and prepare functional specifications in consultation with stakeholders.
- Conduct audits of Fleet Management Systems (FMS) and High Precision GPS systems, recommending improvements to both systems and processes.
- Develop and maintain documentation, training materials, and installation standards while promoting best practices and contributing to system configuration standardization across Thiess projects.

**About you**

You will maintain strong working relationships with key stakeholders, fostering collaboration and ensuring alignment with organisational goals. Maintaining a proactive approach and a commitment to continuous improvement, you will contribute significantly to the overall success of Thiess operations, enhancing efficiency, reliability, and sustainability.

**Additionally, you have**:

- Bachelor’s Degree or equivalent in Software engineering.
- Project management competency (preferred)
- Cert IV Training & Assessment (preferred)
- Minimum of 5 years mining experience
- Minimum of 5 years' experience providing user system support and systems analysis.
- Minimum of 2 years' experience managing complex projects
- C Class driver’s license

**What Thiess can do for you**
- Help to build on your career, offering diverse opportunities to expand your skill set
- Flexible working arrangements
- Recently renovated corporate head office located in South Bank, Brisbane
- Health & wellbeing programs
- On-site gymnasium
- A range of corporate discounts, including health insurance (Medibank), travel & retail products

**About us**

Thiess works with clients in Australia, Asia and the Americas in the dynamic field of open-cut and underground mining.

The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy, and inspires our vision to harness the power of people and technology to drive sustainable change.

At Thiess, you will have the opportunity to play a part in the global energy transition. We are growing our commodities portfolio to include metals and minerals critical to the energy transition, and developing services to enable sustainable mining.

We’re creating a culture of curiosity, knowledge-sharing, and continuous learning - supporting our people to contribute to Thiess’ success and continued growth in sustainable mining.

We’ll support you to hone your skills and develop new ones, take on challenges and grow, through mentorship, collaboration and empowerment. We offer our people ongoing technical training and development opportunities so they can reach their full potential. We also invest in the workforce of the future, with a range of programs for people starting their careers.

We recognise the value of an inclusive and diverse workplace through our vision of everyone matters always. We’re focused on creating an inclusive environment to enable our people to bring their best self to work because they feel safe, included and empowered.

**How to apply