Bar & Gaming Attendant

1 day ago

Campbelltown, Australia Oscars Group Full time

**About the Venue**:
**The Campbell** is a newly refurbished, family-friendly hotel at the heart of Campbelltown, known for its welcoming gastropub atmosphere and genuine community spirit. Formerly the Courty, our venue combines relaxed dining with a lively bar and vibrant gaming lounge. Guests come to enjoy honest food, refreshing drinks, and great service. The Campbell is all about creating memorable experiences in a space where everyone feels at home.

**About the Role**:
As a **Bar & Gaming Attendant** at The Campbell, you’ll be at the heart of the guest experience. You’ll bring strong beverage knowledge, confidence in upselling, and a positive attitude that shines in a busy environment. From mixing drinks and serving guests with a smile to assisting in our gaming lounge and maintaining a well-run bar, every shift will offer variety and opportunities to grow.

**Responsibilities**:

- Prepare and serve a wide range of beverages, including cocktails, mocktails, beer, wine, and spirits
- Take food and drink orders promptly and accurately, delivering with a high level of service
- Assist guests with inquiries related to the gaming room, TAB, Keno and venue facilities
- Conduct regular checks and basic maintenance in the gaming area, resolving issues promptly
- Monitor gaming operations to ensure compliance with venue policies and regulatory guidelines
- Accurately process transactions using the POS system and handle cash responsibly
- Restock and maintain bar supplies and inventory to ensure smooth operations
- Support responsible service of alcohol and promote a safe, welcoming environment
- Provide friendly, personalised service that enhances the overall guest experience
- Respond to guest feedback and resolve concerns quickly and professionally
- Occasionally assist with cellar duties and back-of-house operations as required

**About You**:

- You bring at least 1 year of experience in a similar bar or gaming role
- You have solid beverage knowledge and the confidence to upsell and make suggestions
- Gaming and TAB/Keno experience is a plus (RCG essential)
- You deliver standout customer service with a friendly, professional attitude
- You're detail-oriented, organised, and reliable under pressure
- You thrive in fast-paced environments and enjoy working as part of a team
- You hold a valid RSA and RCG (ARCG is highly regarded)

**Benefits**:

- Oscars Group food & beverage discounts
- Internal & external training opportunities with access to an online training platform
- Career development opportunities within Oscars Group across 45+ amazing venues
- Employee Assistance Program
- Mentoring from a strong team of hospitality professionals
- Reward and recognition programs

**About Us**:
**Oscars Group** is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West. Now one of the largest privately owned hospitality groups in Australia, Oscars boasts an ever-growing portfolio of 45+ assets across NSW, Queensland, and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, chartered vessels, and both commercial and residential developments.

**Job Type**: Casual

Pay: $32.25 - $38.70 per hour

**Experience**:

- Bartending: 1 year (preferred)
- Gaming Attendant: 1 year (preferred)

Licence/Certification:

- RSA (preferred)
- RCG (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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