Linux System Support Analyst

2 weeks ago

Canberra, Australia Intelerad Full time

Company Description

Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.

**Job Description**:
Provide excellent System Support services:

- Respond to client problems (phone/tickets) and proactively monitor client’s installations;
- Prioritize your workload based on client’s SLA and transfer tickets to proper department when required;
- Analyze and troubleshoot the workflow of a complex integration of network devices, workstations and servers;
- Log and document all incidents in the ITSM (ServiceNow and/or Jira) and fix client’s problems;
- Perform database maintenance using SQL statements;
All the work is done remotely through secure connections and via phone and remote desktop-sharing.

This role also requires work outside of regular work hours (on-call).

80%

Stay proactively informed and trained on the following to ensure an excellent level of service and expertise:

- Back-End Architectures
- IntelePACS software
- 3rd party Integrations

20%

**Qualifications**:
**Prerequisite**

Experience in a customer service or technical support role

A minimum of 3 years of professional work experience in Linux system and network administration

Remote troubleshooting (ssh, VPN tunnels)

Knowledge of SQL databases (Sybase, MySQL, postgresql)

Microsoft Windows (basic workstation configuration and troubleshooting)

Knowledge of a scripting language (such as Perl, python or shell) is an asset

Experience with TCP/IP, network security, IPSec or VPN is an asset

**Desired Competencies**

**Competencies**

Excellent communication skills (verbal and written, English is mandatory)

Highly motivated and team oriented

Client-oriented

Attention to detail and strong problem solving skills

Ability to work under pressure

Self-directed Learning

Additional Information

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment.

Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging

**Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US**

LI-Remote

  • System Support Analyst

    2 weeks ago

    Canberra, Australia Intelerad Full time

    Company Description Become part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more. Solving...

  • System Support Analyst

    2 weeks ago

    Canberra, Australia Intelerad Full time

    Company Description Become part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more.Over the...

  • Senior Linux System Administrator

    3 days ago

    Canberra, ACT, Australia Hewlett Packard Enterprise Full time $80,000 - $120,000 per year

    Senior Linux System Administrator - Support Engineer (with High Performance Computing Focus)This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect,...

  • Linux Engineer

    2 days ago

    Canberra, ACT, Australia Nixil Full time $80,000 - $120,000 per year

    Work options: Security Clearance Required for this role:Must have a Current NV2 and PV cleared resources with current OSA or previously help OSA.Join a multi-disciplined environment delivering large-scale, secure, and automated Linux solutions for enterprise systems.About the RoleAs a Linux Engineer, you'll play a key role in automating and managing Linux...

  • ▷ (Urgent) Linux TechnicianOn-Site

    3 weeks ago

    Canberra, Australia Nixil Full time

    Security Clearance - Must have a Current NV2 security clearance. - Must be an Australian Citizen. - This will be an Office based role in Canberra. - ITAR - You will be required to comply with the US International Traffic in Arms Regulation (ITAR) as the candidate may need to handle export-controlled ICT (hardware and software) products. We/'re looking...

  • Linux Engineer

    1 week ago

    Canberra, n Capital Territory, Australia Bridge IT Engineering Full time $120,000 - $180,000 per year

    Federal Government Role24 months initial contract up to 2x 12 month potential extensionsLocation: ACTOn-site work arrangementsAustralian Citizenship with an NV1 clearance is requiredBridge IT Engineeringis seeking aSenior Linux Engineerfor a federal government department with offices in theACT.The role is primarily a technical hands-on role, with...

  • Linux Technician

    2 weeks ago

    Canberra, n Capital Territory, Australia Nixil Full time $90,000 - $120,000 per year

    Security Clearance Required for this role:Must have a Current NV1 security clearance.Must be an Australian CitizenThis will be an Office based role in Canberra.ITAR - You will be required to comply with the US International Traffic in Arms Regulation (ITAR) as the candidate may need to handle export-controlled ICT (hardware and software) products.We're...

  • System Analyst

    2 weeks ago

    Canberra, n Capital Territory, Australia Kinexus Australia Full time $90,000 - $120,000 per year

    Kinexus is a recruitment partner to the Defence and National Security industry and has been for the past 25 years. We're currently engaged with a large ICT business in their search for TSPV cleared System Administrators with experience in the Linux space to support BAU and project work in the national intelligence community.The work involved in this role...

  • System Analyst

    2 weeks ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/LS1430**Title**: - System Analyst**Category**: - ICT**Location**: - ACT**Work Type**: - Permanent**Remuneration**: - $Neg**Term**: - N/A**Description**: - **Enhance Australia’s Data capabilities**: - **Multiple opportunities across different levels**: - **Hybrid working arrangement** One of Australia’s leading Federal...

  • Systems Analyst

    2 weeks ago

    Canberra, Australia Fujitsu Full time

    About the job Systems Analyst **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. - Federal...