Case Worker

Maximum Term position until 30 June 2027
- Full time hours
- Work for the world’s largest humanitarian organisation

About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
The Community Living Support - Refugees (CLSR) program provides trauma-informed and culturally appropriate psychosocial support to refugees and people seeing asylum who are experiencing mental health concerns.
About the role
The Case Worker is responsible for providing casework support to migrants in transition within the Mental Health, Community Living Support - Refugees program. They will provide individualised support to clients from refugee and asylum seeker backgrounds to identify strengths and needs and assist in setting and attaining identified goals. The position may work across multiple programs and/or functions of the case work service delivery. They will work with other agencies and organisations in a collaborative approach to source appropriate support for clients.
What you will bring
- Demonstrated sound technical knowledge and proven ability to provide high quality, specialist casework support and case management
- Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning
- Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, torture, and trauma and who experience ongoing safety risks
- A sound understanding of the social political issues and needs impacting migrants in transition (including people seeking asylum, trafficked people and people who have been forced into marriage).
- Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (who can include statutory and law enforcement agencies)
- Actively participates in reflective practice, supervision and demonstrates reflective casework principles
- Relevant degree in Social Work/Social and Community and relevant experience is required for this role

A Working with Children is a mandatory requirement for this role
Benefits that act for you, while you act for humanity
**Financial wellbeing**: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
**Health & Wellbeing**: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
**Work/Life Flexibility**: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options.
**Career development**: Access to ongoing learning, training, and development courses.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Competitive salary + superannuation + access to salary packaging.
For additional enquiries, please contact Kirri-Lee Larsen on 0415 992 162 for a confidential discussion.
**Applications close**: 19th October 2025.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Job Ref# 12987
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.