Motorcycle Service Advisor

5 days ago

Midland, Australia The Honda Shop Full time

Are you a happy, outgoing person that loves Motorcycles and giving a great customer experience every time?

Western Australia’s largest Honda Motorcycle and Power Equipment dealership is looking for a service advisor for our busy workshop.

Don’t have previous Service Advisor experience, but have basic technical or Motorcycle knowledge. That’s fine, we will train you for this position.

**Who you will work with**:
We have a great mix of people currently working for us, Wannabe Mountain bikers, Private Pilots, Motorcycle riders, Accountants and others. We have family people, single people and we are sure you’ll find a new friend and workmate.

**Our Hiring Process**:

- You find or get sent this job a advert
- You read the ad
- It catches your interest and makes you want to find out more
- We organise a time for you to come in for a chat and to meet the team

Your Best Attributes:

- Friendly and Outgoing
- Honesty
- Enthusiasm
- Patience
- Empathy
- Organisational skills
- Flexibility
- A passion for motorcycles
- Good listener
- Multi-tasker
- Team player working towards a common goal

As a Service Advisor you will play a key role in the retention of our customers after the initial sale, whilst driving new business when the opportunity arises.

**What will you be doing?**
- Looking after our customers will be your number 1 priority.
- Working closely with our Sales and Parts departments.
- Organising and prioritising daily jobs for our technicians and pre delivery department.
- Inspecting incoming product and recording required work whilst identifying any extra work that may be required.
- Accurately recording issues and data into the Dealer Management System. Your attention to detail is critical.
- We will train you to carry out the rest of your duties

This can be a high pressure position at times, so you must be capable of setting priorities and have the ability to multi-task whilst keeping a calm persona at all times.

**What you need for this position?**
- Must be well presented with excellent customer service skills
- Reliable Good computer literacy with data entry ability
- The ability to work in a team environment
- Strong communication skills - on the phone and in person
- A good mechanical knowledge is advantageous
- Previous experience in a customer facing retail role
- Current West Australian driver’s license
- Unrestricted Motorcycle License (preferred but not essential)
- Passion and understanding of Motorcycles
- Be in good physical condition as lifting products that weight around 21 kg is common.

This full-time position is available for immediate start.

You only get out what you put in, so make sure you include in your cover letter answers to the following questions
- Why are you so passionate about motorcycles?

Salary will be negotiated based on your experience, Staff discounts are available on all of the products that we sell.

**, Permanent**

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Midland, WA: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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