Customer Service Officer

2 days ago

Chermside, Australia Bank of Queensland Full time

**About the Role**
- Owner Managed Branch, Based across Chermside branch
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team
- Open to be a full time or a part time role

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Gym, shopping, technology and travel offers

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02087

  • Customer Service Officer

    1 week ago

    Chermside, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...

  • Customer Service Officer

    4 days ago

    Chermside, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...

  • Customer Service Officer

    1 week ago

    Chermside, Australia Bank of Queensland Full time

    **About the Role** - Owner Managed Branch, Based across Chermside & Aspley branches - Seeking passionate Customer Service Officer to join the BOQ team - Flexible workplace & Collaborative Team As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will...

  • Customer Service Officer

    1 week ago

    Chermside, Australia Bank of Queensland Full time

    **About the Role** - **Join ASX 100 Finance Leader**: - **Seeking passionate Customer Service Officer to join the BOQ team**: - **Part-time position: 12.30-4.30 Mon/Tues/Wed/Fri and 1.15-5.15 on a Thursday**: - **Flexible workplace & Collaborative Team - Owner Managed Branch Chermside Based** As the Customer Service Officer, you will be the ‘face’ of...

  • Customer Service

    2 weeks ago

    Chermside, Australia Place Estate Agents Full time

    Place Ascot opened its doors in 2004, bringing the vibrant Place style to this area and surrounding suburbs with its unique ‘one office, multiple locations’ approach to real estate. Directors Patrick McKinnon and Drew Davies lead a first-class team of top real estate professionals to ensure that the Ascot office continues to uphold the incomparable Place...

  • Customer Service Specialist

    2 weeks ago

    Chermside, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Customer Service Specialist** role is pivotal to supporting our purpose. Based in our **Chermside**...

  • Customer Service Specialist

    5 days ago

    Chermside, Australia Great Southern Bank Full time

    **About the role** At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Customer Service Specialist **role is pivotal to supporting our purpose. Based...

  • Customer Service Specialist

    2 weeks ago

    Chermside, Australia Great Southern Bank Full time

    **More about the role** Our Customer Service Specialist (Personal Lender) role is pivotal to supporting our purpose. Based in Chermside branch, you will also travel to North Lakes and Brisbane CBD branches to provide support and serve the local community as the first point of contact for our retail customers and their banking needs. You'll be challenging...

  • Customer Service Manager

    2 days ago

    Chermside, Australia Myer Full time

    **Job no**: 942461 **Work type**: Permanent / Full time **Location**: Chermside **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re...

  • Foh Customer Service

    2 days ago

    Chermside, Australia Roll'd Full time

    Extremely busy National franchise fast food kiosk, seeking FOH, with excellent customer service, immediately start, must be flexible working hours, weekly basis, first preference for anyone willing to work Monday to Friday as minimum. Hard worker, willing to learn, working under pressure, team work. **Job Type**: Casual **Salary**: From $29.23 per...