User Experience Design Lead

**Company Description**:
**About Us**

TABtouch is embarking on a mission to revolutionise the digital entertainment industry. As we expand, we’re searching for new team members who possess a passion for innovation and change.

You’ll have the opportunity to work with cutting-edge technology and solve complex problems in a fast-paced environment. We cultivate a collaborative team structure that nurtures creativity and provides ample opportunities for learning and growth.

Headquartered in Perth, we offer flexible working arrangements - with employees working from all over Australia. Don't miss out on this exciting opportunity to build a bright future for WA’s digital entertainment industry.

Our values underpin what we do each and every day:

- Respect - we value and care for our people, embracing diversity and inclusion;
- Accountability - we take ownership and build trust by delivering on our commitments;
- Connection - we build relationships and work collaboratively;
- Excellence - we have the courage to try new things and strive to be our best.

The UX Design Lead is a key driving force behind the design direction of TABtouch’s digital products. You’ll lead a small team of UX Designers,

This is a hands-on leadership role where you’ll largely lead by example, balancing design execution, mentorship, and strategic thinking. You’ll advocate for the user, shape design processes, and elevate the quality of our digital experiences.

The UX Design Lead is responsible for:

- Oversee all aspects of the UX design process, incorporating research, ideation, wireframing, prototyping and implementation to ensure that our products meet the needs and expectations of our users while aligning with our business objectives.
- Collaborate cross-functionally with product owners, researchers, developers, engineers, marketers and other stakeholders to ensure our customers enjoy intuitive, engaging, and seamless user experiences.
- Ensure consistency in style standards and design elements across various teams and solutions to maintain a unified user experience across mobile and web platforms
- Facilitate & collaborate within ideation sessions, co-design workshops, generate opportunity canvases to drive innovation and develop solutions aligned with our product visions.
- Transform UX ideas into tangible user experiences through the creation of user journeys, wireframes, mock-ups, and prototypes.
- Utilise analytics and customer feedback to derive actionable insights, identifying opportunities to optimize digital interfaces and elevate overall customer satisfaction
- Enhance customer-led innovation, design, and decision-making by adopting a rigorous user-centred design approach in collaboration with User Research SMEs that involves research, testing, validating, and iterating designs and workflows based on gathered user insights.
- Leading, managing and mentoring a small but dynamic team of UX Designers

**Qualifications**:
Essential:

- Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field.
- Minimum 5+ years proven experience in UX/UI design, with at least 2 years in a UX Design Lead or Senior UX Designer role
- Proven experience/portfolio showcasing user-centered design across web and mobile platforms.
- Deep understanding of UX design principles, interaction design, and usability heuristics.
- Proficiency in design tools such as Figma, Sketch, Adobe XD or similar software.
- Excellent communication, presentation, and stakeholder management/influencing skills.
- Ability to thrive in a fast-paced, customer-focused environment and manage multiple projects effectively.
- Experience working in Agile or Lean product development environments.
- Familiarity with front-end development technologies (HTML, CSS, JavaScript).
- Knowledge of data-driven design, A/B testing, and analytics tools.
- Understanding of accessibility standards and guidelines (WCAG, Section 508).

Desirable:

- Experience in managing and nurturing a team of UX designers.
- Experience in developing comprehensive user journey maps, service blueprints and experience frameworks that guide end-to-end user experiences
- Experience in wagering/gaming, fintech or other regulated industries

**Additional Information**:
**What are you waiting for?**

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

**Please note this role is only open to applicants that hold Australian Working Rights and we do not offer Work Sponsorship Visa's.**

**Additional benefits**
- Personal learning and development budget
- Hybrid and flexible work arrangements
- 17.5% loading on Annual Leave
- Enjoy discounts on optical and Private Health Insurance
- The opportunity to participate in a variety of regular employee experience events and wellness initiatives.
- Generous maternity/paternity leave entitlements
- Onsit