Dental Assistant/receptionist

**About the role**

We are seeking an experienced Dental Receptionist / Assistant to join our small team in Manuka, ACT. This position plays a vital role in our practice, balancing both reception and administrative duties while also including chair-side assistance to our providers.

**What you'll be doing**
- **Admin Support**: Processing private health fund claims (HICAPS) and EFTPOS payments, handling private & confidential patient dental history records.
- **Clinical Support**: Assisting providers chair-side by anticipating the next steps while treating patients, ensuring treatment rooms are clean, stocked and organised.
- **Providing excellent customer service** by addressing patient questions and concerns.
- Maintaining a **positive and professional demeanor** at all times.

**What we're looking for**
- _At least_ 1-2 years' experience as a Dental Assistant or similar role in a dental practice.
- Strong communication and interpersonal skills, with the ability to interact positively with patients and team members.
- Excellent organisational skills and multitasking abilities, with attention to detail.
- Proficiency in using dental software and basic computer systems. - Training will be provided if required
- A passion for providing exceptional patient care

**What we offer**:

- **Flexible hours** with the preference for full-time availability
- **Above award** **wages**:

- **Employee discount**

**About us**

We are a well-established, patient-centered dental practice located in the heart of Manuka, ACT. We pride ourselves on delivering high-quality care and creating a welcoming, collaborative environment for both our patients and our team.

If you're passionate about making a positive impact on patients' lives and thrive in a fast-paced, supportive setting, we would love to hear from you

Pay: $28.00 - $32.00 per hour

Expected hours: 27 - 45 per week

**Benefits**:

- Employee discount

Ability to commute/relocate:

- Griffith, ACT 2603: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Dental assisting: 1 year (required)
- Dental reception: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person