Customer Service Team Member

2 weeks ago

Brendale, Australia MSY CORPORATION PTY LTD Full time

We are looking for ardent technophiles - dedicated to the technology they sell and driven to amplify their customer’s instore experience. Does this sound like you?

Our Consumer Tech Experts connect their customers with the world. Using their product insight, they take their customers on the purchasing journey, offering valuable guidance, knowledge, tips & tricks on the way.

If you love connecting with the technology of tomorrow and want to join MSY Technology as we introduce our new Consumer Technology category, we invite you to join our Brendale Store.

**About the role**

We're currently looking for a passionate, experienced and customer-focused Sales Assistant. A passion for retail and representing the MSY Technology brand is a must

Your key responsibilities will include:

- Engaging with our customers, assisting them to find the right product they need.
- Well-informed about consumer electronics from both a sales and technical perspective
- Enthusiastic, energetic and go out of your way to ensure your customer is your number one priority
- Motivated and relish any opportunity to share your expertise with customers and colleagues
- Results-oriented and always looking to improve by measuring yourself against targets
- Passionate and driven to learn more about the products, brands and services we sell
- Actively contributing to the sales performance of the store
- Maintaining the presentation of our showroom
- Very strong customer service and understand customer need
- Embracing and maintaining our positive, passionate and energetic culture
- Must follow instruction from the management

Requirement

To be successful we are seeking someone who:

- Customer service oriented with high customer focus.
- Ability to work alone and handle pressure
- Has Exceptionally Strong sales ability and interpersonal skills.
- Proven track record in achieving and exceeding individual KPIs.
- Team player with a flexible and positive attitude
- Has been a cash handler
- Exceptional verbal and written communication skills with high proficiency in English
- Self-motivated, persistent and a strong work ethic
- Willingness to undergo a National Police Check
- Flexibility across retail trading hours including Weekends and Public Holidays.
- Knows how to build a system would be a plus _

**Job Types**: Part-time, Permanent, Casual
Part-time hours: 32.5 per week

**Salary**: $23.38 - $29.23 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Supplemental pay types:

- Penalty rates

Application Question(s):

- How well do you know about computer parts?
- Why do you think the position suits you?

**Experience**:

- Retail: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

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