Hospitality Assistant Store Manager

4 days ago

Mermaid Waters, Australia Mr Potato Full time

**Assistant Hospitality Store Manager**

We have an exciting opportunity available for a superstar Assistant Hospitality Store Manager who is ready to grow their career.

As an Assistant Manager, you will be responsible for setting the highest standard in all areas of the restaurant including the customer experience, the workplace culture and the financial results.
- You will need to train, develop and drive the team to deliver positive and memorable customer experiences.
- You will be integral in ensuring food is prepared, presented and served to the highest standard.
- You will be passionate about building a positive culture within the restaurant - focused on exceptional customer service, working together, helping those in need and making Mr Potato an enjoyable place to work.

**Position Duties**

This diverse role has variety of responsibilities including but not limited to:

- Assist in Leading the restaurant team in efficient day to day operations
- Being a role model for the standards and behaviours consistent with the Mr Potato values and culture
- Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times
- Listening to customer feedback and consistently working to ensure positive customer experiences
- Identifying talent, interviewing and hiring new team members
- Induction and on-boarding of new team members
- Training, development and cross-training of all front-of-house team members
- Ensuring high staff performance reviews and driving a culture of continuous improvement
- Management of staff including rostering, shift changes and team meetings
- Ordering of stock from various suppliers
- Office administration duties such as paperwork, banking, cash handling and reviewing policies
- Managing daily and weekly cleaning of the production areas, dining room and general restaurant
- Execution of marketing promotions
- Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety

**Key Selection Criteria**
- Previously worked in a similar environment and enjoyed this experience including but not limited to hospitality, retail or other management roles
- Positive, happy and bubbly - able to build on the great workplace culture and provide exceptional customer service
- An engaged and energetic team player - celebrates shared success and willing to go the extra mile to help the team
- Ability to speak clearly and listen attentively to both customers and colleagues
- Ability to maintain a professional, well-groomed and neat appearance at all times
- Ability to multi - task and adapt to changing customer levels as required
- Knowledge and experience of cash handling policies and procedures
- Ability to accurately execute office administration tasks and duties
- Previous Fast Food experience will be well regarded

*Please note training for this position will be held at Palm Beach

**Job Types**: Full-time, Part-time
Part-time hours: 30-38 per week

**Salary**: $37,000.00 - $51,000.00 per year

Schedule:

- Flexible hours

Supplementary Pay:

- Performance bonus

**Experience**:

- Leadership: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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