Freedom of Information Officer

**Job no**: 914425
**Work type**: Full time
**Location**: Adelaide Metro Eastern
**Categories**: Administration, Business and Management, Emergency Services and Emergency Management
- **Salary: ASO5 / $85,790.00 - $95,413.00 p.a.**:

- **Full Time / Term Contract (Up until 31 July 2026)**:

- **5063 / EASTWOOD**

**About Us**:
SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.
- Our Vision_: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.
- Our Mission_: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.
- Our Purpose_: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

**Our Values**:
**_ PATIENT FOCUSED_**: We will put our patients and the safe and quality care we provide them first; in everything we do.

**_TEAMWORK_**_:_ We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

**_ INTEGRITY AND HONESTY_**_:_ We accept and uphold the standards and expectations of our organisation and communities.

**_RESPECT AND COURTESY:_** We will always be respectful and courteous toward our patients, each other, and all those we work with.

**_COMMUNITY COLLABORATION_**: We value our role in the community, and we value the communities we serve.

**_CHANGE READY_**: We know our communities’ needs will evolve and we must adapt to meet them.

**_AUTHENTIC LEADERSHIP:_** We will support leadership development for our people at every level.

The Freedom of Information Officer is responsible for the provision of effective Freedom of Information (FOI) services for SA Ambulance Service (SAAS) including assisting relevant stakeholders in the identification, location, and coordination of the retrieval of documents across a diverse range of sites within SAAS and subsequent determinations in accordance with the legislation.

**What We Offer**:

- Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
- Giving back to the people of South Australia Play a vital role in enhancing the well-being of our community.
- We take care of you Access to a range of staff and wellness support programs

**Key Responsibilities**:
Freedom of Information Processing and Compliance
Process, research, and assess records in accordance with the Freedom of Information Act 1991 and associated legislation. Prepare FOI determinations within statutory time limits, maintain extensive knowledge of relevant legislation, and ensure SAAS compliance with all FOI requirements including State Records reporting obligations.

External Reviews and Legal Research
Conduct external reviews of FOI determinations by examining relevant documents, identifying legislative issues, and preparing comprehensive determinations. Respond to Ombudsman reviews, liaise with the Crown Solicitor's Office regarding appeals, and conduct legal research on precedents and arguments to support FOI processing.

Records Management and Documentation

Legislative Interpretation and Application

Client Support and Confidentiality Management

Process Improvement and Team Collaboration
Identify and implement FOI process improvements to enhance service delivery and office efficiency. Promote positive teamwork, undertake accredited FOI Officer training, participate in continuous improvement activities, and contribute to analysing functions and procedures to identify risks and potential enhancements.

**Application Information**:

- The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 914425**
**Enquiries to: Cathie Seal - Business Services & Improvement Manager, 0422005169**

**Application Closing Date**

**Attachments**

**Australian applicant guidelines**

**International applicant guidelines**

**Advertised**: 02 Sep 2025 Cen. Australia Standard Time
**Applications close**: 16 Sep 2025 Cen. Australia Standard Time