Justice Officer Team Leader

Location: Melbourne | Southern Metropolitan

Job type: Full time

Organisation: Department of Justice and Community Safety

**Salary**: $72,751 - $88,336

Occupation: Administration/Secretarial

Reference: VG/7700_AUG22

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
- ** Exciting opportunity to show your leadership skills as a Justice Officer Team Leader**:

- **VPS3 Classification salary range ($72,751 - $88,336) plus superannuation**:

- **One (1) ongoing, full-time position available**

**About Us**

The Corporate Governance and Support unit works in collaboration with program areas and communities to deliver justice services that are efficient, effective and integrated around community and client needs.

The Justice Service Centres deliver Justice Operations and Community Engagement Services to the community. Each Justice Service Centre has a dedicated team of Justice Officers that ensure the efficient delivery of administration, operational support and reception services in a team environment.

**About the Role**

The Justice Officer Team Leader leads a team of Justice Officers at the Justice Service Centres, and is responsible for the efficient delivery of administration, operational support and reception services in a team environment. The Justice Officer team provides operational and administrative support and client services to underpin the effective and efficient delivery of Justice Operations and community engagement services delivered from the Justice Service Centres.

The Justice Officer Team Leader, in conjunction with the location managers, will ensure that the administrative and support services team are sufficiently resourced and skilled to the meet the needs of their role. From time to time the Justice Officer Team Leader will act as an escalation point to resolve operational support and client service delivery problems raised by location Managers, team members and clients of the Justice Service Centres.

The Justice Officer Team Leader will assist with incident management as a member of the Incident Response Team. The Justice Officer Team Leader will assist in the management of the physical assets of the Service Centre, authorising building access to Contractors & visitors, and in collaboration with the Business Support Manager, liaising with Built Environment & Building Sustainability regarding security and building issues. The Justice Officer Team Leader will monitor service delivery standards, identify emerging service delivery issues and recommend appropriate and timely solutions to those problems.

**About You**
- Well-developed computer literacy.
- Good knowledge of relevant legislation, policies, procedures, guidelines and regulations.
- Experience in leading a multi-disciplinary service delivery team would be advantageous.

For further information please refer to the position description attached.

**How to Apply**

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the _Occupational Health and Safety Act 2004 (Vic)_. Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of all doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes:

- **COVID-19 digital certificate or ATAGI exemption certificate (available via your **myGov** account)**
- **Your immunisation history statement (available via your **myGov** account)**

Other documentation outside the above will no