Surgical Bookings Coordinator

SMS Healthcare is looking for a Surgical Booking Coordinator to join our admin team at Central Sydney Private Hospital.

**About us**

SMS Healthcare is business with a diverse portfolio of assets in NSW including; day and short stay hospitals, specialist practices and allied health.

Central Sydney Private Hospital (CSPH) is a boutique two theatre private day surgery located in the heart of Sydney in Haymarket. The hospital has been in operation since November 1995 and has come under the management of SMS Healthcare in March 2021.

CSPH is a high-quality day surgery offering services including; ophthalmology, general surgery. Our teams focus is on delivering the highest standard of personalised care all whilst maintaining the strictest processes in infection control.

**Qualifications & experience**
- At least one year of experience in a medical administration role
- Experience across at least one of the following; surgical bookings, quotations and Medicare & Health fund billings.
- Previous experience using a clinic or hospital patient management system. CSPH currently have FYDO (cloud based version of SIM Day).
- An organised individual with strong attention to detail.
- Outstanding customer service skills with a positive solution orientated attitude.
- Ability to manage different stakeholders including; patients, doctors, clinic managers and other members of the hospital team.
- Professional telephone etiquette.
- Immaculate grooming to present a professional front of house is essential.
- Ability to prioritise and manage your time within a fast-paced environment.
- Ability to use initiative and a willingness to learn new skills and systems.
- Openness to undertaking other duties to assist the team during quieter times.
- A strong work ethic and a team player.

**Tasks & responsibilities**
- Managing the surgical bookings, liaising with doctor clinic managers regarding upcoming theatre list requirements and working closely with the Director of Business Development to maintain high utilisation of theatre lists.
- Performing patient health insurance eligibility checks through the patient management system.
- Working with the finance team to manage patient health fund billings and following up on outstanding health fund debts.
- Medical administration duties to support the front of house reception team including; updating and entering patient details, preparing patient files for surgery and managing surgery appointment bookings.
- Other ad hoc duties as requested by the Director of Nursing.
- Supporting the Quality assurance program.

If this sounds like the right opportunity for you then APPLY NOW. We are looking forward to discussing your career objections in further detail with you.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Medical administration: 1 year (required)

Work Authorisation:

- Australia (required)