Cfc Optimisation

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Our Customer Fulfilment Centres (CFCs) are an even smarter and easier way to fulfil online orders and deliver the smiles for our customers. And you could get involved. Your role, no matter where you are at a CFC, will have a direct contribution to every customer's order. How good is that. At the forefront of driving innovation, you’ll be part of redefining the customer experience in online grocery shopping. The first of their kind in Australia, our CFCs help provide customers with improved availability and freshness, a broader produce range and a seamless digital experience.

**About the role**

You will be responsible and accountable for the performance of the Customer Fulfilment Centre (CFC) from an inventory and fulfilment operations perspective. You will:

- Implement and deliver a Continuous Improvement culture throughout the organisation based on Lean principles.
- Lead inventory planning and execution to achieve Coles KPIs for safety, customer experience, cost, fulfilment and delivery.
- Manage the operations by overseeing exceptional inventory management processes to optimise fulfilment, reduce waste and improve customer experience.
- Identify solutions within the four walls of the CFC to optimise availability.
- Support Operational management to drive a structured approach to safe and efficient operations, with a focus on people and cost management.

**About you and your skills**:
We’re looking for an experienced inventory leader who has had exposure to an automated DC, with a passion for developing processes and growing a continuous improvement culture. You will also need:

- Tertiary qualification in a relevant discipline
- experience in DC or ecommerce fulfillment operations, with accountability for driving safety, financial & operational performance. Including optimising inventory quality and availability outcomes
- ability to adapt to a fast paced and changing environment, whilst ensuring key deliverables are met
- ability to utilise key financial data and operational metrics to drive performance improvements and outcomes
- have a clear vision of the change strategy that is delivered with a high degree of energy and passion
- have a passion for people, engaging teams and developing team members.

**What’s in it for you?**:
-**
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- **Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- **Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- **Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- **Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- **Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- **Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**:
Job ID: 170700

Employment Type: Full time