Medical Receptionist

**About Us**

**About the Role**
You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.

**To be successful in this role, you will have**:

- The highest levels of personal integrity and ethical behaviour.
- Minimum of 1 year full-time experience in an Administrative role (or part-time equivalent).
- Demonstrated ability to work in a customer service focused environment (desirable).
- Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.

**About**Simpson Barracks**

Simpson Barracks is located at Yallambie (approx. 40 mins North-East of Melbourne CBD). Predominately a Forces Command training base supporting Defence Force School of Signals (tri-service technicians & operators, electronic warfare systems), Defence Force School of Music (tri-service musicians) and Army Education Centre. The Army base services approximately 6000 Defence members and operates a 9 bed low dependency ward 24/7. The health centre also provides primary medical, nursing, physiotherapy, dental and mental health services. Standard operating hours are generally 07:30 - 15:30 Monday - Friday (depending on role requirements and specific craft groups required for weekend and on-call shifts).

**Rewards & Benefits**
- Be part of an amazing culture, based on the values of trust, care, innovation and pride
- Gain access to Global Employee Networks that embrace diversity and inclusion
- ‘Start with a job and stay for a career’ with extensive employment and growth opportunities across Serco’s many contracts
- Meaningful work supporting defence personnel
- Referral Programs
- Paid annual and personal leave
- Paid CPD leave for permanent employees
- Paid volunteer leave and leave for reservists
- Provision of uniform
- Variety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
- Plus, ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program (EAP)
- Join a dedicated team of collaborative and supportive health professionals

**Referrals**
Refer a friend or colleague and be rewarded Refer a Healthcare Professional to join Serco’s Australian Defence Force Health Services Team and receive a $500 Prezzee Voucher if they are successful

**Join Us**
Please note your resume must include - start and finish dates for each role, along with employment type (e.g. casual, part-time, full-time) and hours worked per week.

**Serco and Proud**
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._