Telesales

**Job Title**: Telesales Representative
**Location**: Sydney - Alexandria
**Employment Type**: Full-Time
**Salary**: Base + Uncapped Commission

**OTE of over $120,000 Per Year**

**About Us**

Onshift Education is a progressive company operating within the Vocational Education and Training (VET) sector. We are redefining how students engage with training by integrating cutting-edge technologies, immersive learning experiences, and contemporary education strategies across multiple platforms. Our team is passionate about developing future-focused training solutions that make a real impact on learners and the industries we serve.

At Onshift, we believe in fostering talent, innovation, and career growth. Our team culture is supportive, dynamic, and driven by the shared goal of advancing education through creativity and technology.

**Role Overview**

We are seeking a motivated and results-driven **Telesales Representative** to join our growing team. In this role, you will be responsible for reaching out to prospective students and businesses, promoting Onshift Education’s training programs, and converting leads into enrolments. This is an exciting opportunity to be part of a forward-thinking company in the education sector and directly contribute to its growth.

**Key Responsibilities**
- Conduct outbound calls to potential students and business clients
- Promote and explain Onshift Education’s course offerings and training solutions
- Follow up on warm leads generated by marketing campaigns
- Identify client needs and match them with suitable training options
- Achieve and exceed sales targets and KPIs
- Maintain accurate records of calls, leads, and conversions in the CRM
- Provide exceptional customer service and support throughout the enrolment process
- Collaborate with the marketing and training teams for continuous improvement

**What We’re Looking For**
- Proven experience in telesales, call centre, or a customer-facing sales role
- Strong communication, persuasion, and interpersonal skills
- Goal-oriented mindset with a passion for hitting and exceeding targets
- A positive attitude and ability to thrive in a fast-paced, team-driven environment
- Excellent time management and organisational skills
- Basic computer literacy and experience using CRM software is a plus
- Knowledge of the VET sector or education industry is advantageous but not essential

**What We Offer**
- Competitive base salary with **uncapped commission structure**:

- Ongoing training and professional development
- Supportive and inclusive team culture
- Opportunity to grow within a dynamic and expanding company
- Recognition and rewards for performance and innovation
- Opportunities to travel for work

**Bonus Structure Overview**
- **Monthly Bonuses**: Based on meeting individual sales targets
- **Team Performance Incentives**: Additional rewards when team-wide goals are achieved

**Ready to Make an Impact?**

Pay: $60,000.00 - $80,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Supplementary Pay:

- Annual bonus
- Bonus
- Commission
- Monthly bonus
- Performance bonus

Application Question(s):

- Have you had experience with integrating AI into your workflow to improve your efficiency? Please detail how you have achieved this.

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person