Dental Receptionist Pelican Waters, Qld

2 weeks ago

Caloundra, Australia Bupa Dental Corporation Full time

**Job Reference: IRGQ-JO-2208-20453**

A career at **Bupa Dental Pelican Waters** is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.

Are you looking to take the next step in your career? Do you enjoy providing exceptional customer service?

Our **Bupa Dental Pelican Waters **practice is easily accessible by public transport and close to amenities. Our team is supportive and fun and excited to welcome a new Receptionist to join us on a Part Time basis.

**Heart of the Role**:

- Be the first point of contact for our patients - Greeting checking them in and offering our services while they await treatment
- Patient management; greeting and welcoming patients answering all phone enquiries making & confirming appointments; managing customer accounts
- Processing referrals; finalising referral letters and other practice correspondence managing internal & external referrals
- General administration including processing payments using EFTPOS & HiCaps
- Patient care from entry to recall management
- Maintain office stock control when requested

**What you'll bring**:

- Exceptional customer service skills and a highly professional demeanour
- The ability to work under pressure in a calm manner
- Forward thinking and pro-active attitude
- A caring and friendly personality that will motivate those around you

**Benefits of joining Bupa Dental Pelican Waters**:
Work with us in a practice support role, and you can look forward to being surrounded by great colleagues as you play your own part in embedding our people-friendly, patient-centric ethos. We'll also give you access to:

- Paid parental leave
- Standard leave entitlements (20 annual leave, sick leave, bereavement leave, carers leave
- Reward and recognition programs
- Well-designed and fitted out practices with the latest equipment/technology for great patient care and experience
- Networking opportunities across the business and with peers
- Salary sacrifice policy
- Access to benefits such as, HI discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews

**How to apply**:
Our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

Alternatively, to discuss this role or other opportunities within the Bupa Dental Corporation Network please call **0422 619 292**

All workers **must be vaccinated against COVID19** and have the relevant COVID and Booster vaccinations in line with State legislation. Evidence of these vaccinations will be required on your commencement date.

**Job Types**: Part-time, Permanent

**Salary**: $20.00 - $30.00 per hour

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

**Experience**:

- Dental reception: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

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