Itd - Nsw Department of Education

**Digitally Enabling Every Classroom, Every Day**

**Join Our Future-Ready IT Workforce**
The NSW Department of Education’s Information Technology Directorate (ITD) is transforming. We’ve streamlined our structure, strengthened our technical capability, and aligned every team to deliver real, lasting value for students, teachers and schools across New South Wales.

We’re now recruiting passionate, skilled IT professionals to help us bring our redesigned structure to life and support the future of digital education. This campaign represents a strategic step forward to embed the right capability across all functional areas of ITD, building trust and confidence across the system.

**Current Opportunities Across Our 9 Functional Areas**

**1. Strategy, Planning & Delivery**
We align our operating model and IT portfolio of work with key govt policies and priorities to ensure we do the right work at the right time. We deliver large and complex programs together with driving commercial negotiations to deliver superior value the department.

**Areas**:

- Digital strategy, governance & enterprise priorities
- Portfolio services (including the Chief AI Office)
- Program Delivery
- IT Commercial Management

**Roles available**
- **Clerk Grade 5/6**

Strategy, Planning & Delivery - School ICT Project Administrator; Commercial Support Officer; IT CIO Operations Support Officer - 5/6
- **Clerk Grade 7/8**

Strategy, Planning & Delivery - Governance Coordinator; Commercial Administration Officer; Demand Coordinator; Performance Analyst; Service Analyst; Strategy Analyst; Senior IT Risk Assurance Officer; Project Enablement Administrator-7/8
- **Clerk Grade 9/10**

Strategy, Planning & Delivery -Project Lead, Senior Ai Officer, Strategy Lead, Lead Business Analyst, Strategic Vendor Engagement Officer, Project Communications Coordinator and Project Assurance Officer - 9/10
- **Clerk Grade 11/12**

Strategy, Planning & Delivery - Strategic Planning Manager; Performance Lead - 11/12

***2. Cyber Security**
We defend and protect our technology ecosystem and promote a collaborative and prevention-focused cyber security culture.

**Roles available**
- **Clerk Grade 3/4**

Cyber Security; Cyber Analyst - 3/4
- **Clerk Grade 5/6**

Cyber Security; Senior Administrative Support Officer - 5/6
- **Clerk Grade 11/12**

Cyber Security; Principal Cyber Security Engineer; Product Owner Cyber Platforms - 11/12

**3. Identity & Access Management**
We maintain all technical Identity and Access Management standards, patterns and procedures to secure and protect your personal information

**Roles available**
- **Clerk Grade 11/12**

Identity & Access Management - Principal DevOps Engineer - CL11/12

**4. Infrastructure Services**
We maintain and monitor the provision of effective and efficient end user assets and services, so the departments tech is steady, reliable and hardworking

**Areas**:

- End-user compute & collaboration, device lifecycle & platforms
- Service Management
- Network Planning & Design
- Data Centre & Cloud Services

**Roles available**
- **Clerk Grade 7/8**

Infrastructure Services - Service Management Analyst; Application Analyst; Test Analyst - 7/8
- **Clerk Grade 9/10**

Infrastructure Services - Application Control Administrator; Senior Technical Specialist - 9/10
Infrastructure Services - Site Reliability Engineer - 9/10
Infrastructure Services -Service Management Lead; Lead Application Analyst - 9/10
- **Clerk Grade 11/12**

Infrastructure Services -Manager Collaboration Services; Principal Technical Lead - 11/12
Infrastructure Services - Principal Network & Design Specialist; Principal Network Monitoring Specialist; Manager Network Engineering; Principle Enterprise Network Specialist - 11/12
Infrastructure Services - Product Management Service Now; Principal Manager - IT Service Management; IT Service Manager - 11/12

**5. Application Services**

**Areas**:

- SAP ERP functional and technical support for HR, Payroll and Finance

**Roles available**
- **Clerk Grade 3/4**

Application Services - System Support Officer - 3/4
- **Clerk Grade 5/6**

Application Services - System Support Officer
- 5/6
- **Clerk Grade 7/8**

Application Services - Senior Web Developer, System Support Analyst and Web Application Specialist - 7/8
- **Clerk Grade 9/10**

Application Services - Salesforce System Analyst; Web Application Lead; Lead Web Developer - 9/10 - Temporary up to 30 August 2026
- **Clerk Grade 11/12**

Application Services - Managers - SAP Reporting & Development; SAP Finance Support; SAP HR & Payroll; SAP Platforms & Security - 11/12
Application Services - Principal Product Owner; Manager Application Support; Principal Web Developer; Principal Technical Specialist - 11/12

**6. Technology Enablement**
We partner with stakeholders to uncover technology pain points & translate current and evolving requirements into robust IT roadmaps, identifying and solving problems to deliver quick wins, and the departments long term