Workforce Planning Analyst

5 days ago

Southbank, Australia Crown Resorts Full time

**BETTER BEGINS HERE**

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The Role**

The Workforce Planning Analyst will be a key player in the dynamic day to day setting of Crown, leveraging advanced data analytics to inform strategic workforce decisions. The Workforce Analyst will not only contribute to the operational efficiency but also play a pivotal role in enhancing the overall guest experience through optimised staffing solutions.

You day to day will include, but not be limited to;
- Perform capacity planning to improve workforce scheduling and ensure adherence to labour laws and the Enterprise Agreement.
- Create accurate forecasts to predict supply and demand based on foot traffic, work with leadership to match staffing plans with business goals and recommend adjustments for scheduling.
- Design and generate workforce reporting on key metrics to provide actionable insights to enhance performance.
- Implement forecasting and re-forecasting capability to ensure staffing is always meeting demand
- Ensure compliance with and adherence to all relevant legislation and policies and procedures in relation to Responsible Service of Gaming (including training), and the Responsible Gambling Code of Conduct.

**About You**

You will also have;
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
- Experience engaging, negotiating with, and influencing stakeholders at an executive level.
- Proven experience in data analysis and staffing forecasting techniques
- Relevant experience in the development and ongoing management of effective and efficient strategic labour plans.
- Proficiency in Virtual Roster, PowerBI or other labour management tools

**Additional Information**:
**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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