Administration Trainee

**The Role**
We’re looking for a vibrant and motivated team member to join our office and begin their career in business administration. As an Administration Trainee, you’ll support our friendly team across Reception, Administration, and Finance while completing a Certificate III in Business through a registered training provider.

This full-time role is ideal for someone who’s eager to learn, enjoys variety, and thrives in a fast-paced and energetic environment. You’ll gain hands-on experience in how a leading trade business operates — from customer service to finance and job management systems — all while being mentored by experienced professionals.

**Duties Include**: Answering phones and greeting customers with a friendly, professional manner

Data entry and maintaining accurate recordsAssisting with finance tasks including invoicing and supplier processingMail, banking and office supply managementProviding administrative support to our Operations Manager and field teamLearning to use job management software (Simpro, Flat Rate Now, Xero)Ad-hoc administrative duties as directed

**What You’ll Learn**:
Throughout your traineeship, you’ll develop a wide range of skills and knowledge that form the foundation for a successful administrative career, including:
Customer service and communication in a professional setting- Time management, prioritisation, and attention to detailDigital systems used in real business operationsFinancial and job tracking processes
- Coordination of technicians and workflow management
- **
Problem-solving in a dynamic team environment**

We’re looking for someone who is:
Enthusiastic, positive and eager to learn- Organised with strong attention to detailConfident with computers and new technologyFriendly and professional when communicating with customers and team members
- Able to work both independently and as part of a supportive team
- **
Ready to start a long-term career in business administration**

**No prior experience is necessary — we provide all on-the-job training and support through your traineeship.**

**Why Join O’Brien Plumbing North Wollongong?** Supportive and friendly team environment

Learn from industry leaders in a nationally recognised businessGain a nationally accredited qualification while you workOpportunities for long-term career growth after your traineeship
- Variety in your day — no two days are the same