Workshop Controller Ford

2 days ago

Warwick Farm, Australia Peter Warren Automotive Holdings Full time

**Peter Warren Automotive Holdings** is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

We are looking for an experienced, motivated, and enthusiastic **Workshop Controller**to work in our busy** Ford**service team in **Warwick Farm.**

**About the role**:

- Manage daily tasks for a team of technicians.
- Oversee technician productivity and efficiency.
- Prioritise repair orders for timely completion.
- Assist with technical problem-solving.
- Suggest additional work to the Service Advisor team for customer notification.
- Ensure repair orders are completed correctly for warranty procedures, seeking clarification when needed.
- Lead qualified technicians and apprentices to optimise service delivery.
- Ensure all work meets manufacturer benchmarks.
- Maintain a safe work environment.
- Assist in setting and achieving service sales and profit objectives.
- Control workshop activity to maximise profitability.

**What we are looking for**:

- Relevant trade qualifications and hands-on automotive experience
- Previous Workshop Controller experience highly regarded, but not essential
- Hold a current and valid driver’s license
- Strong time management skills with a reliable and punctual work ethic
- Proven ability to lead and motivate a team
- MVTC (Motor Vehicle Tradesperson Certificate) is essential
- Air-Conditioning License preferred, but not mandatory
- ASCIS & AUVIS Licenses desirable, but not essential
- High level of care, attention to detail, and pride in workmanship
- Excellent communication skills - both verbal and written
- Strong commitment to workplace safety and compliance with all procedures and standards

**What will you receive?**
- Embrace development and mentoring from your team, fostering personal and professional growth
- Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
- Exclusive discounts on vehicles, parts and servicing
- Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
- Lifestyle discounts, including Gym memberships and retail discounts
- Paid parental leave to support you and your family

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