Casual Supervisor at Zambrero

3 days ago

Queanbeyan, Australia Zambrero Full time

**SUPERVISOR | HAPPY. HEALTHY. HUMANITARIAN**
- Fun, friendly culture
- Fast growing brand
- Great development opportunities

**Kick start your career with a company that loves its people and loves to give back**

**About Zambrero**

Zambrero is Mexican with a Mission. We are a quick service restaurant that was founded in 2005 by philanthropist and entrepreneur Dr Sam Prince and have quickly grown to become Australia's largest Mexican franchise.

At Zambrero, we source the best ingredients which are prepared and served in an exciting, fast paced and dynamic environment. Our food not only feeds our customers but through the Plate 4 Plate initiative we donate a plate of food to someone in need for every burrito or bowl purchased.

**Supervisor**
We have an exciting opportunity available for a superstar supervisor who is ready to grow their career.

As Supervisor you will be responsible for efficiently running your shift.
- You will promote teamwork and a great customer experience
- You will ensure food quality and presentation is of a high standard
- You will maintain the cleanliness of the restaurant in both customer facing and back of house areas

**Position Duties**
This key role includes the following responsibilities:

- Leading team members in efficient day to day shift operations
- Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times
- Listening to customer feedback and consistently working to ensure positive customer experiences
- Monitoring portion control and maintaining stock levels for meal periods
- Assisting with the induction and on-boarding of new team members
- Assisting in the training of new team members
- Assisting with driving a culture of continuous improvement
- Assisting with ordering of stock from various suppliers
- Assisting with managing daily and weekly cleaning of the production areas, dining room and general restaurant
- Assisting with ensuring safety and security standards are recognised and upheld

**Key Selection Criteria**
- Previously worked in a similar environment and enjoyed this experience
- Passionate about our humanitarian values and ready to make a difference
- Positive, happy and smiling - able to build on the great workplace culture and provide exceptional customer service
- An engaged and energetic team player - celebrates shared success and willing to go the extra mile to help the team
- Ability to speak clearly and listen attentively to both customers and colleagues
- Ability to maintain a professional, well-groomed and neat appearance at all times
- Ability to multi - task and adapt to changing customer levels as required
- Knowledge and experience of cash handling policies and procedures
- Ability to accurately execute office administration tasks and duties

**Job Type**: Casual

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Flexible hours
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Penalty rates
- Tips

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