Service Advisor

Llewellyn Motors is the leading multi franchise automotive business in Ipswich and currently Queensland's number one dealership for Toyota.

This is a role for someone with previous receptionist and administration experience who would enjoy meeting and greeting customers in a dynamic service department.

It's a great opportunity to get your foot into a fantastic working environment and grow your career while being an integral part of a busy team working with the leading brands in the country.

Some responsibilities include:

- Answering calls and returning calls on behalf of the Service Department
- Meeting and greeting customers.
- Offering refreshments
- Arranging service bookings and reporting
- Arranging mobility (uber, taxi, loan cars, courtesy bus) for customers
- Directing messages and enquiries as appropriate
- Preparing of repair orders and updating customer details on our database
- Assist the service manager with general office administration requirements.
- Stationary orders, Banking, Filing.

To be considered for the position, you will have:

- A commitment to delivering high levels of customer service
- Microsoft Office user skills
- A confident happy phone manner
- High attention to detail
- Ability to multi skill and prioritise duties
- Work in a team environment
- Well-developed communication skills
- Previous experience in a similar position or within the retail automotive industry would be desirable.

This is a great role that requires someone with a positive outlook, effective organisational skills, possess good time management abilities, attention to detail, good team building skills and lots of initiative.

**Salary**: $55,000.00 - $105,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Booval, QLD: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)