Veterinary Receptionist

**Job Advertisement: Full-Time Veterinary Receptionist**

Are you passionate about animals and delivering outstanding customer service? The Montrose Veterinary Centre is seeking a friendly, organised, and compassionate **Veterinary Receptionist** to join our dynamic team If you thrive in a fast-paced environment and love helping both pets and their owners, we want to meet you.

**Key Responsibilities**:

- Warmly greet clients and their pets upon arrival
- Answer phone calls, schedule appointments, and manage the clinic's calendar efficiently
- Address client enquiries and provide accurate information on our services
- Process payments and maintain accurate records
- Assist with administrative tasks such as data entry and managing patient files
- Ensure the reception area is clean, organised, and presentable at all times
- Communicate with clinical staff to ensure smooth and efficient patient flow
- Provide compassionate care and assistance to clients during emotionally sensitive situations

**What We’re Looking For**:

- Previous experience in customer service or as a receptionist (experience in a veterinary clinic is a plus but not essential)
- Excellent communication and organisational skills
- Ability to multitask and remain calm in a busy, fast-paced environment
- Proficiency with computers and scheduling software
- A genuine love for animals and a commitment to their care
- A team player with a positive attitude and willingness to help
- Strong attention to detail and the ability to handle confidential information

**What We Offer**:

- Full-time hours (38 hours per week)
- A supportive and inclusive team environment where your contributions are valued
- Flexible scheduling to help balance work and personal life
- Opportunities for career growth and continuing education
- Competitive salary based on experience
- Paid parental leave in addition to the government scheme
- Access to **Flare HR** perks and discounts on everyday expenses, including groceries, electronics, entertainment, fuel, restaurants, fashion brands, and more
- Enrollment in our **CONNECT Client Relations Development Pathway**, a 12-month program designed to enhance key competencies in areas such as relationship management, scheduling, operational efficiency, self-leadership, team effectiveness, finance, and marketing

**How to Apply**:
We look forward to hearing from you